Business Development Manager at Total Data Limited

JOB OBJECTIVE(S)

Responsible for sourcing new clients as well as identifying new revenue generating lines for the company.

DUTIES & RESPONSIBILITIES

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Regularly conduct research to identify new markets for current business lines and others into the company can diversify
• Arrange business meetings with prospective clients. 
• Promote the company’s products/services addressing or predicting clients’ objectives.
• Ensure timely preparation and execution of contracts. 
• Provide trustworthy feedback and after-sales support
• Work with (internal and external) stakeholders on ensuring formidable partnership with existing and prospective Clients.
• Develop and monitor the marketing budgets in alignment with organizational objectives.
• Monitor, review and report on all marketing activity and results and make recommendations.
• Comply with the principles and policies in the information handbook
• Other official tasks assigned

KEY PERFORMANCE INDICATORS

Revenue Growth

• Cost Reduction
• Audit Defect Rate Compliance
• Turn-around time, Issue Resolution & Quality Rate
• Implementation of Efficient & Effective Policies, Procedures & Processes
• Strategic initiatives
• Customer Acquisition Rate 
• Client satisfaction rating

Knowledge

• Market Knowledge
• Excellent business development and relationship management experience
• Proficiency in MS Office and CRM software (e.g. Salesforce)

Skill/Competencies

• Exceptional Oral and Written Communication Skills
• Time management and planning skills
• Interpersonal and negotiation skills
• Public Speaking and Presentation Skills
• Resourcefulness & Resilience
• Critical and Analytical Thinking 
• Technologically savvy
• Accuracy and attention to detail
• Excellent time management and organisation skills
• People management
• Leadership skills
• Business advisory competence relating to client industry knowledge
• Basic portfolio management skills