Business Development Manager at LawPavilion Business Solutions

About the Role:

• We seek a dynamic and experienced Business Development Manager who is a results-driven professional passionate about leadership and growth to lead our Client Account Management, Customer Service, and Sales Units in a fast-growing legal tech firm.

Key Responsibilities:

• Lead and oversee the operations of the Client Account Management, Customer Service, and Sales teams.
• Develop and execute strategies to enhance client relationships and maximize revenue.
• Drive sales growth and identify new business opportunities.
• Ensure exceptional customer service delivery.
• Monitor team performance, set targets, and provide mentorship.
• Collaborate with cross-functional teams to align business goals.

Qualifications and Skills:

• Minimum of 5 years experience in business development, account management, or a similar managerial role.
• Proven track record in sales, client relationship management, and customer service.
• Strategic mindset with the ability to identify and seize business opportunities.
• Exceptional communication, negotiation, and problem-solving skills.
• Strong leadership and team management skills.
• Knowledge of the legal or tech industry is an advantage.