Business Development Manager, Banking Technology at Interswitch

About the job

• To define the Banking Technology Business Strategy for the Financial Services sector, with particular emphasis on accelerating growth within Banks, FINTECHs, and Other Financial Institutions (OFIs. To drive the growth and success of our Banking Technology Business by leveraging innovative technologies, strategic partnerships, and market insights.
• To position Interswitch as a leader in the Banking Technology ecosystem, driving revenue growth, and delivering exceptional value to our customers and partners.
• To have oversight over Sales Penetration, Product Development and Market Development for the Banking Technology Business.
• To drive execution of Banking Technology Business strategy as Business Leader collaborating with Sales and Account Management, Managed Services and Delivery, Products and Engineering to deliver business outcomes

Responsibilities

Banking Technology Strategy

• Develop and execute a comprehensive Banking Technology strategy aligned with organizational goals and market trends.
• Identify emerging opportunities and technologies to enhance Banking Technology offerings and maintain a competitive edge.
• Drive continuous improvement in Banking Technology products and services to meet evolving customer needs and expectations.

Business Development

• Lead business development efforts to expand presence in the Banking Technology ecosystem, including HSM products/solutions.
• Cultivate strategic partnerships with banks, fintechs, financial institutions, and other key stakeholders to drive revenue growth and market penetration.
• Negotiate and structure partnerships, contracts, and agreements to maximize value for all parties involved.

Team Leadership and Collaboration

• Provide strong leadership to the Banking Technology team, fostering a culture of collaboration, innovation, and excellence.
• Mentor and develop team members to achieve their full potential and contribute to organizational success.
• Collaborate cross-functionally with product management, technology, marketing, and other teams to align and execute Banking Technology initiatives.

Market Analysis and Insights

• Conduct market research and analysis to identify key trends, competitive landscape, and growth opportunities in the Banking Technology industry.
• Utilize market insights to inform strategic decision-making, product development, and go-to-market strategies.
• Monitor regulatory developments and industry best practices to ensure compliance and mitigate risks in Banking Technology operations.

Customer Focus, Relationship Management & Partnerships

• Represent Interswitch as an industry speaker at key events to strengthen brand equity with customers and partners.
• Manage key client and customer relationships (often via sales teams) to ensure satisfaction and loyalty.
• Build and maintain profitable partnerships with key stakeholders across the financial services industry.

Performance Management

• Define KPIs and metrics to track success and impact of Banking Technology initiatives.
• Analyze performance data to evaluate strategies, identify improvement areas, and generate actionable insights.
• Regularly report on progress of Banking Technology initiatives to senior management and stakeholders.

Qualifications and Experience

• Bachelor’s degree in Business Administration, Finance, Computer Science, or a related field.
• Minimum of 6 years’ experience in banking, business, or consulting, ideally within a reputable financial institution, FinTech, or consulting company.
• Deep understanding of Banking Trade systems and HSM (Hardware Security Module) management, including market dynamics, trends, and regulatory requirements.
• Strong business acumen, with proven strategic thinking and decision-making skills to translate vision into actionable results.
• Excellent interpersonal and communication skills, with the ability to build strong relationships, influence stakeholders, and negotiate partnerships.
• Demonstrated leadership experience in managing teams, developing talent, and fostering a culture of innovation and collaboration.
• Analytical mindset with the ability to leverage data and insights to drive informed decisions and measure performance.
• Proven ability to thrive in fast-paced, dynamic environments, with a passion for driving change and achieving impact.