Business Development Executive – Digital/Web Acquiring at Interswitch

Job Description

• To develop and implement growth opportunities of Interswitch payment solutions and services within and outside its country of coverage.

Responsibilities

• Find and assess business opportunities in assigned channels and market
• Conceptualize, build business case and pricing models for the digital payment channels
• Develop and execute the delivery of an integrated payment Ecosystem around the payment gateway
• Analyze and guide sales network on quality leads to generated per product across applicable market sectors
• Establish and maintain excellent working and process operations with matrix teams seamlessly
• Prepare detailed business requirement/ specifications documents of new business initiatives / products features and liaise with relevant shared technology and product teams to deliver product
• Work with the assigned Product/Marketing Team to deliver quality sales kits for the Sales Team
• Screens potential business deals by analyzing market needs, deal requirements, potential, and financials; evaluating options; resolving internal priorities; recommending equity investments
• Closes new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations
• Protect Interswitch's value by keeping information confidential
• Develop a rapport with strategic/key clients, set targets for Sales Network and provide support that will continually improve the business relationship
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
• Build in-house capacity for integrating Interswitch payment solutions into merchant’s business ecosystem
• Provide Training plans and content for assigned products to be delivered to both inhouse and external clients
• Attend exhibitions to generate sales leads/opportunities that can be converted to sales post-event
• Communicating merchant/market requirements to colleagues internally and work with them to ensure that products are delivered per customer/market requirements and in line with agreed terms
• Identify networking opportunities, target market events and sales events that would provide positive impact to the sales bottom line
• Perform market research and analysis to monitor local environment for the emergence of new market segments and new merchant pool
• Provide feedback from merchants and market feedback to meet market demands and generate product development ideas
• Keep abreast of trends and developments in digital financial services markets, products features, best practices and operational excellence
• Learning what the competition is doing in terms of customer pricing, experience in the local market, their alliances, credibility etc
• Post-sales engagement: visiting customers to discuss on how to improve services
• Research possible new sales opportunities within the existing portfolio of key merchants and identify new potential opportunities
• Monitor feedback from customers to measure their satisfaction with company products
• Provide customers and potential customers with useful information regarding the assigned products and services
• Maintain an awareness of sales and other developments amongst competitors and pass off any relevant information to the Sales Network and others as the case may require
• Maintain access to sales tool (CRM) to keep track of leads generated and other relevant information to enable performance to be measured and monitored proactively
• Seek out and onboard strategic partners relevant to market segment and payment channel, that aligns with business strategic objectives
• Manage contract content and customer business requirements and solution expectations
• Manage merchant acquiring per the governance policy in place
• Be aware of all card scheme rules and local regulatory as regards your portfolio and ensure all documentations, models, processes, procedures, and services align to reduce exposure and risks
• Understand all cost associated with the business and ensure all assigned portfolios remains profitable and growth is visible year on year

Requirements

• Good First Degree (preferably in a business discipline)
• 3 years’ experience in digital financial industry
• In depth understanding of an acquiring business
• Experience in portfolio management and payment solutions
• Good understanding of business development & management