Business Development Associate at Pharmarun

THE ROLE

• PharmaRun is seeking an experienced Business Development Manager with a strong grounding in the Nigerian healthcare sector. This is a strategic role focused on expanding PharmaRun's institutional footprint — building new partnerships with hospitals, clinics, and specialist practices while managing and deepening the relationships that sustain them.
• The successful candidate will bring a structured, consultative approach to market development. They will be expected to identify viable partnership opportunities, lead negotiations, design engagement frameworks, and ensure that onboarded partners are integrated effectively into PharmaRun's operations.
• We are looking for someone who understands how healthcare institutions operate from the inside — how decisions are made, who holds influence, and what it takes to earn the trust of clinical and administrative leadership. Experience in provider relations, network development, or institutional engagement within the health sector is highly advantageous and will be given significant weight in the selection process.
• This is a role for a professional who combines commercial acumen with sector knowledge — someone who can develop market strategy, execute against it independently, and build the kind of institutional relationships that compound in value over time.

WHAT YOU WILL DO

• New Partner Acquisition & Business Development
• Identify, approach, and onboard hospitals, clinics, specialist practices, and other healthcare institutions as PharmaRun partners
• Build a structured pipeline of target providers — prioritise it intelligently and work it with discipline
• Go beyond the obvious: identify new sectors, underserved markets, and unconventional partnership opportunities that others would miss
• Lead negotiations end-to-end — from opening conversation to signed agreement — structuring deals that are commercially sound and built to last
• Represent PharmaRun at industry events, healthcare forums, and professional gatherings to build visibility and accelerate deal flow
• Provider Relationship Management
• Serve as the primary relationship owner for all onboarded provider partners — building trust at every level of the institution
• Conduct regular engagement with partners to resolve issues, deepen the relationship, and identify opportunities to grow the account
• Work closely with operations and service teams to ensure partners are well-served and that delivery on our end matches the promise made during onboarding
• Manage escalations professionally and maintain relationship continuity through any friction
• Network Growth & Retention
• Track partner engagement and account health — flag risks early and take proactive steps to retain and expand accounts
• Continuously look for ways to deepen existing partnerships and increase the value both sides get from the relationship
• Feed market intelligence from the field back to the product and leadership teams to sharpen how we serve partners
• Reporting & Commercial Accountability
• Own a clear set of targets: number of partners onboarded, account retention, and revenue contribution from the partner network
• Maintain accurate records of all partner interactions, pipeline activity, and deal status
• Report regularly to leadership with a clear view of pipeline health, partner performance, and emerging opportunities

WHO YOU ARE

• The ideal background for this role is provider relations or network development at a health insurer or managed care organisation — where you spent your time building relationships with hospitals and clinics, negotiating agreements, and keeping those institutions engaged. But we are equally interested in people who have done serious B2B business development in the healthcare space and bring that same institutional fluency.
• Whatever your background, you are someone who can walk into a hospital, find the right person, have a meaningful conversation, and walk out with a relationship worth building on.
• 3–6 years of experience in provider relations, network development, institutional partnerships, or B2B healthcare sales
• Strong understanding of how hospitals, clinics, and healthcare institutions make decisions — and how to navigate them
• Proven ability to negotiate and close agreements with institutional partners
• A self-starter who builds their own pipeline, manages their own time, and delivers without hand-holding
• Commercially sharp — you understand what makes a partnership valuable and you structure deals accordingly
• Organised and disciplined — you manage many relationships simultaneously without losing quality
• Clear, confident communicator — equally comfortable with a medical director and an admin officer
• An active network in the Nigerian healthcare sector that you can begin activating immediately

NICE TO HAVE

• Hands-on experience negotiating provider contracts or service agreements within Nigerian healthcare institutions
• Familiarity with prescription and referral workflows inside hospitals or specialist practices
• Experience building or contributing to a B2B partnerships function from early stage
• Proficiency with a CRM tool for pipeline and relationship management