Business Development Associate at Kraks Media

Job Description

• Manage and qualify inbound leads across WhatsApp, email, social media, website and other channels.
• Identify and prospect potential clients, brands, agencies and commercial partners.
• Conduct outbound sales through calls, email, WhatsApp, LinkedIn and other relevant channels.
• Build and maintain strong relationships with prospects and clients.
• Follow up on proposals, quotations and opportunities through to conversion.
• Support the Head of Business with pitches, proposals, presentations and commercial meetings.
• Identify opportunities for repeat business, upselling and cross-selling.
• Maintain accurate CRM/sales records and provide regular pipeline reports.
• Research market trends and identify new commercial opportunities.
• Leverage technology and AI tools to improve sales efficiency and lead management.

What we are looking for

• Bachelor’s degree or equivalent in Business Administration, Marketing, Communications, Sales or a related field.
• 1–3 years’ experience in sales, business development, customer experience, account management, marketing or a related function is an advantage.
• Strong communication, sales and relationship-building skills.
• Commercially minded, proactive and results-oriented.
• Strong organisation and follow-up skills.
• Comfortable with prospecting, pitching, handling objections and closing.
• Experience in media, advertising, marketing, entertainment, digital platforms or agencies is an advantage.