Business / Data Analyst at Vestates Limited

Job Summary

• We are seeking a skilled Business/Data Analyst to join our team at Vestates Limited.
• As a Data Analyst, you will analyse and interpret various data sets to provide valuable insights and support decision-making processes.
• Your role will involve preparing reports, conducting data analysis, Business analysis and maintaining accurate records.
• You will collaborate with different departments to gather and analyse data related to expenses, sales, lettings, customer acquisition, market trends, and other relevant areas.
• The ideal candidate has strong analytical skills, attention to detail, and the ability to communicate findings effectively.

Responsibilities

• Prepare periodic expense reports, ensuring accuracy and completeness of data.
• Prepare periodic Expense reports, Diesel report, sales & Lettings report and short stay report
• Generate and analyse diesel reports, providing insights into consumption and cost trends.
• Create sales and lettings reports, including scouting options and market analysis.
• Prepare short-stay reports, assessing the performance and profitability of our short-term rental properties.
• Maintain and update the brief tracker, recording details of incoming briefs, including source, timing, and requirements.
• Develop and maintain templates for customer and property acquisition analysis, evaluating address, cost, quality, size, and other relevant factors.
• Conduct risk and exposure analysis, identify potential risks, and propose mitigation strategies.
• Perform market surveys and maintain a procurement tracker, monitoring market trends and supplier performance.
• Analyse social media and webpage analytics to assess marketing effectiveness and online presence.
• Maintain records of repair/maintenance history, utility usage (diesel, AEDC, water), and other property-related data.
• Track sales team performance, analysing sales metrics and providing performance insights.
• Maintain a record of customer complaint history, analysing patterns and proposing improvements.
• Track customer acquisition, retention, and referrals, assessing the effectiveness of marketing and retention strategies.
• Calculate and analyse the cost of customer acquisition and retention.
• Prepare tenant renewal reports, monitoring lease expirations and renewal rates.
• Maintain landlord tracker and conduct analytics to identify trends and assess landlord satisfaction.
• Compile staff turnover reports based on exit interview data, analysing factors contributing to turnover.
• Collaborate with stakeholders to gather data requirements and ensure accurate and timely reporting.

Requirements

• Bachelor's degree in a relevant field such as Data Science, Business Analytics, or Statistics.
• Strong analytical and problem-solving skills.
• Proficiency in data analysis and visualisation tools (e.g., Excel, Power BI).
• Attention to detail and ability to work with varied datasets.
• Excellent communication and presentation skills.
• Ability to work collaboratively in a team environment.
• Excellent use of Microsoft Office, Google Suite and other community apps like Slack and ClickUp.
• Must have at least 2 – 3 years of experience with a proven track record of excellent data mining, management, analysis and management reports.