Business Analyst at Youverify Online Services

Background

• Youverify’s mission is to be the most reliable source of identity, address, and background data verification. Since being peer-selected by cohort members of Village Capital PayPal Fintech 2018, Youverify has continued to shift the verification landscape with our product offerings.
• As a company that provides modern and compliant identity and address verification services for government, global enterprises, and start-ups, Youverify knows first-hand how difficult it may be for businesses to verify the identity of their customers, staff, and partners and we want to help to make this process as simple and easy as possible.
• This is a unique opportunity to work in a fast-growing and product-driven environment using new technologies and frameworks as we continue building our identity verification solution.

Job Summary

• We are looking for an experienced Business Analyst to drive awareness of requirements across business units and identify substandard systems processes through the evaluation of real-time data.
• The successful candidate will develop and help implement strategic initiatives for improved efficiency and productivity.
• He/She must be a detailed planner, expert communicator, and top-notch analyst.

Responsibilities

• Work with stakeholders across business units to develop analyses and documentation in a collaborative way, communicating effectively and efficiently with production, managerial, and executive teams
• Determine operational objectives by studying business functions; gathering information; evaluating output requirements and formats
• Analysing commercial data such as budgets, sales results, and forecasts as well as modeling business processes and identifying opportunities for process improvements
• Identifying issues, risks, and benefits of existing and proposed solutions and outlining business impacts.
• Define project requirements by identifying project milestones, phases, and elements; forming project team; establishing project budget
• Monitor project progress by tracking activity; resolving problems; publishing progress reports; recommending actions
• Supporting business transition and helping to establish change 
• Validate resource requirements and develop cost estimate models
• Conduct and coordinate financial, product, market, operational, and related research to support strategic and business planning within the various departments and programs of the client group
• Interpret, evaluate and interrelate research data and develop integrated business analyses and projections for incorporation into strategic decision-making
• Plan and coordinate the development of primary and secondary market research studies in support of strategic planning and specific marketing initiatives, as required, and presents findings of studies to client committees
• Perform daily, weekly and monthly reviews and analyses of current processes using operational metrics and reports
• Understand and communicate the financial and operational impact of any changes
• Suggest changes to senior management using analytics to support your recommendations. Actively participate in the implementation of approved changes
• Create informative, actionable, and repeatable reporting that highlights relevant business trends and opportunities for improvement

Requirements

• Bachelor's or Master's Degree in the appropriate field of study or equivalent work experience
• Microsoft Access and/or SQL experience strongly preferred
• Experience using salesforce, Pardot, Jira, Excel, SQL, Google Analytics
• Ability to impact operations and effect change without being confrontational
• Detail-oriented, analytical, and inquisitive
• Ability to work independently and with others
• Extremely organized with strong time-management skills
• Experience in generating process documentation and reports
• Excellent communication skills, with an ability to translate data into actionable insights.