Business Analyst at Trusoft Limited

About the Job

• We are hiring for the post of a Business Analyst (BA) / Technical Business Analyst (TBA) to join our project team to work alongside other business analysts in-house and report directly to the Chief Technology Officer (CTO).
• The ideal candidate's main tasks will include performing detailed requirement analysis, documenting
• processes, and performing user acceptance testing.
• (S)he may also be required to undergo training.

Job Description

• Performing system analyses on software programs, applications, and web services.
• Determining system efficiency and functionality by liaising with internal departments and end-users.
• Reporting to Management and obtaining approval for system development projects.
• Efficiently integrating new systems, programs, and applications with business operations and services.
• Analyzing and improving the performance of web-based customer portals and support services.
• Ensuring end-user proficiency with new systems, programs, and applications across departments.
• Researching business problems and designing solutions to align with expected business value.
• Preparing functional and non-functional requirements for system design.
• Formulating the main backlog, prioritizing backlog items, story mapping, establishing acceptance
• criteria, designing and Illustrating process flow.
• Analyzing complex business problems, identifying and resolving project issues to determine the best
• IT solutions.
• Conducting business analysis, market research, and industry analysis, using data from the.
• analysis to inform business decisions and answer to specific user needs.
• Provide recommendations on hardware and software procurements to support clients' business.
• Defining specific business objectives, scope of business systems, and conducting post-project evaluation.

Job Requirements

• A Bachelor's Degree in Computer Science, Management or Information Technology.
• An accredited qualification in Management Consultancy or similar field will be an added advantage.
• Minimum of 2 years cognate experience in BA/TBA in a related industry.
• Advanced technical skills and competency in Microsoft Applications including Word, Excel, Visio, Project, and PowerPoint.
• Excellent planning, documentation, organizational, and time management skills.
• Exceptional communication skills towards facilitating the use of new software systems.
• The ability to influence stakeholders and work closely with them to determine acceptable solutions.
• Fundamental analytical, conceptual thinking, and requirement elicitation skills.
• Experience in creating detailed reports and giving presentations.
• Knowledge of the following will be an added advantage:
• Programming languages like SQL and system integration solutions.
• A history of leading and supporting successful projects using SCRUM or AGILE methodology.