Business Analyst/Projects at Mitiget Assurance and Technology Services Limited

Core Business Analysis Skills

• Requirements gathering: Conducting stakeholder interviews, workshops, and surveys.
• Process modeling: Using tools like BPMN, flowcharts, or UML diagrams.
• Gap analysis: Identifying discrepancies between current and desired states.
• Documentation: Writing BRDs, FRDs, use cases, and user stories.

Project Management Skills

• Planning & scheduling: Using tools like MS Project, Jira, Trello, or Asana.
• Scope management: Defining and controlling what is and isn’t included in the project.
• Risk management: Identifying, analyzing, and mitigating risks.
• Stakeholder communication: Regular updates, reporting, and expectation management.
• Agile & Scrum: Running sprints, standups, retrospectives, and backlog grooming.

Technical & Engineering Skills

• Systems thinking: Understanding how components interact within a system.
• Data analysis: SQL, Excel, Power BI, or Tableau for insights and reporting.
• Software development lifecycle (SDLC): Familiarity with phases from planning to deployment.
• API & integration knowledge: Understanding how systems communicate.
• Technical writing: Translating complex tech concepts into business-friendly language.

Research & Analytical Acumen

• Market research: Competitive analysis, trend spotting, and user needs.
• Feasibility studies: Evaluating technical and business viability.
• Cost-benefit analysis: Justifying investments and prioritizing features.
• KPIs & metrics: Defining and tracking performance indicators.

Soft Skills & Leadership

• Communication: Clear articulation of ideas to both technical and non-technical audiences.
• Negotiation: Balancing stakeholder needs and project constraints.
• Problem-solving: Addressing blockers and finding creative solutions.
• Team collaboration: Working across departments and managing cross-functional teams.

For further advantage 

• Certifications: PMP, PMI-ACP, CBAP, ICAN, ACCA or Scrum Master.
• Tools: Jira, Confluence, Miro, Lucidchart, GitHub.
• Change management: Leading organizational transitions and adoption.
• Digital transformation: Understanding cloud, AI, and automation trends.
• Must possess any of Computer science, engineering, Accounting, Economics degree