Business Analyst at NetPro International Limited

Job Description

• As a Business Analyst (BA) you will be responsible for gathering and understanding the business needs of clients and partners.
• In addition, will be tasked with analysing business processes and recommending projects to improve the effectiveness of those processes.

Detailed Duties and Responsibilities

• Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis.
• Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.
• Proactively communicate and collaborate with external and internal customers to analyse information needs and functional requirements and deliver the following artefacts as needed: Business Requirements Document, Use Cases, GUI, Screen and Interface designs
• Utilize your experience in using company-wide requirements definition and management systems and methodologies required.
• Successfully engage in multiple initiatives simultaneously
• Work independently with users to define concepts and under direction of project managers
• Drive and challenge business units on their assumptions of how they will successfully execute their plans
• Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.
• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.
• Serves as the conduit between the customer community (internal and external customers) and the software development team through which requirements flow.
• Develop requirements specifications according to standard templates, using natural language.
• Collaborate with developers and subject matter experts to establish the technical vision and analyse trade-offs between usability and performance needs.
• Be the liaison between the business units, technology teams and support teams.