Business Analyst at Leadway Assurance Company

Job Description

The Business Analyst is a problem solver who plays a critical role in defining and enabling business change. They make a real difference to business success and their influence can impact the way the company operates.

KEY RESPONSIBILITY

• Creating detailed business analysis, outlining problems, opportunities and solutions for a business
• Performing user acceptance testing
• Defines project requirements by identifying project milestones, phases and establishing project budget. Assessing/determining solution requirements and communicating to stakeholders
• Investigates solutions that would fully meet business process needs
• Engage all system users to document processes, software requirements, content management, and Business reports
• Process Documentation for existing application and continuous version control
• Requirements documentation to be used by programmers and DBA to construct system
• Analyze and model the business domain to create a complete picture of workflows and technical requirements fulfilled by existing and proposed software
• Define the business problem and primary objectives of new projects
• Identify and validate the key business requirements
• Follow through with continuous improvement efforts
• Application productivity coaching

KEY PERFORMANCE INDICATORS 

• Quality delivery of projects and solutions after post-project assessment
• 100% Documented business processes and requirements
• Documented business case for critical projects
• Increase in IT Customer satisfaction survey on projects and solution delivery.

Qualifications

• HND or BSc in any background
• Business Analysis certification (CBAP etc.)
• Project Management certification (optional)
• Change Management (added advantage)

Additional Information

• At least 3 years’ experience in business analysis or related field
• Writing of business functional and non-functional requirement documents and business cases
• Experience in understanding user needs and a business outcome approach
• Experience in testing
• Experience working with senior decision-makers

Skills 

• Proven analytical background
• Advanced  skill usage of Microsoft Office Suite
• Strong interpersonal and communication skills
• Excellent planning, organizational, and time management skills.

Knowledge 

• Knowledge of software development lifecycle
• Strong knowledge of Software testing
• Strong knowledge of Project Management
• Competency in Microsoft applications including Word, Excel, and Outlook
• Knowledge of Windows operating system & networking
• Knowledge of Databases and reporting
• Use of UML and other modeling tools

Attitude 

• Research and creative problem-solving skills
• Excellent listening, interpersonal, written, and oral communication skills
• Self-Driven and enthusiastic