Business Analyst at GVA Partners

Job Summary

• The Business Analyst is responsible for gathering, analysing, refining, reviewing and documenting the business requirements for delivering the necessary technology service to business.
• They will identify and examine business needs and determine timely and effective solutions to business problems

Role and Responsibilities

• Develop project rationale and perform scoping assessments to determine feasibility of projects
• Highlight/identify gaps in existing functionality and review requirements with stakeholders
• Develop a comprehensive requirement specification that will determine the estimate of cost, time and resources to deploy solutions
• Review the functional specification document with the business unit to ensure its alignment to the business process
• Lead the consolidation and documentation of the information and inputs required for change management and implementation
• Liaise with the service development team to suggest a high-level functional solution
• Develop project estimates & complete financial model (costs, savings, revenue opportunities, investment horizon, etc.)
• Work with IT PMO to ensure that measures and mechanisms for benefits management are well defined
• Monitors the realization of benefits against what was defined in business case
• Ensure that relevant stakeholders are involved in specification of new services and/or major upgrades to existing services
• Articulate existing processes and visualise using Visual Studio
• Identify gaps in process for updates and efficiency
• Support relationship managers in engaging the business as required
• Author and update internal and external documentation, and formally initiate and deliver requirements and documentation

Key Performance Indicator:

• Completeness and accuracy of requirements captured (i.e. number of unidentified/ omitted requirements)
• Number of business requirements fulfilled
• Number of converted business requests for which no business cases exist
• Number of feasibility studies completed
• Business stakeholder/ customer satisfaction level

Education and Experience

• Minimum of a First Degree or its equivalent in a Business / IT related discipline
• 4+ years of experience in business optimization, problem-solving, or strategic solution roles with progressive responsibility, preferably in Financial Services or Technology environment
• Experience gathering and consolidating requirements from cross-functional groups
• PMI-PBA or IIBA-CCBA certification is preferred
• Experience with banking channel such as web, mobile and other digital platforms.

Core Skills Requirements (SFIA 7):

• Banking channel experience
• Business Analysis
• Requirements Definition and Management
• Business Process Improvement
• Relationship Management
• Service Acceptance
• User experience analysis
• Benefits Management
• Service Acceptance
• Learning Delivery

Other Knowledge Requirements:

• Experience gathering and consolidating requirements from cross-functional groups
• Ability to work under pressure and meet constantly changing timelines
• Strong attention to detail and excellent problem-solving skills
• Excellent verbal/written communication and data presentation skills, including an ability to effectively communicate with both business and technical teams
• Exceptional process and organizational skills with the ability to mobilize change
• Sound conflict management skills