Business Analyst at Greenwich Registrars & Data Solutions

Description

• We are seeking a skilled and experienced Business Analyst to join our Capital Market Registrar business as we embark on critical systems upgrade and data transformation journeys and transition into a full digital platform.
• The successful candidate will play a key role in analysing business processes, gathering requirements, and supporting the implementation of new systems and data management solutions.
• The ideal candidate should have 2-4 years of experience in the financial services industry and a solid understanding of capital markets operations.

Responsibilities

• Collaborate with internal departments and external clients to understand their business processes and identify automation opportunities.
• Document current workflows (AS-IS) and design improved digital workflows (TO-BE) to enhance efficiency and compliance.
• Lead and facilitate requirements-gathering sessions, interviews, and workshops with stakeholders.
• Translate business requirements into functional specifications for developers and automation engineers.
• Support the implementation of digital solutions, including configuration and deployment of document management systems like M-Files, and integration with e-signature tools 
• Conduct cost-benefit analyses and ROI assessments for automation initiatives.
• Develop test cases, support user acceptance testing (UAT), and coordinate training for end users.
• Monitor solution performance and collect feedback for continuous improvement.
• Stay updated on automation trends, digital transformation tools, and industry best practices.

Qualifications and Skills

• Bachelor’s degree in Business Administration, Information Systems, Computer Science, or related field.
• 2–4 years’ experience as a Business Analyst, Process Analyst, or in a similar role, preferably in digital transformation or automation projects.
• Experience with document management systems like M-Files, and knowledge of workflow automation tools.
• Familiarity with electronic signature platforms (e.g., Adobe Sign, DocuSign).
• Strong understanding of business process modeling (e.g., BPMN) and improvement methodologies (e.g., Lean, Six Sigma).
• Proficient in creating BRDs, functional specs, process maps, and user stories.
• Excellent communication, analytical, and stakeholder management skills.
• Ability to work independently and manage multiple projects simultaneously.
• Experience with Microsoft Power Platform (Power Automate, Power Apps) or similar automation platforms.
• Knowledge of integration concepts (APIs, webhooks) is a plus.