Business Analyst at Fintrak Software

• A business analyst plays a crucial role in bridging the gap between business objectives and digital solutions. They are responsible for understanding the business's digital needs, identifying opportunities for improvement, and facilitating the development and implementation of digital strategies and solutions.
• As a business analyst, you will collaborate with various stakeholders to gather and analyze business requirements, identify digital opportunities, and help shape digital strategies. You will be responsible for translating business needs into actionable digital solutions and ensuring the successful implementation of these solutions.

Key Responsibilities:

• Work closely with business stakeholders to elicit, document, and prioritize digital requirements.
• Analyze business processes, systems, and data to identify opportunities for digital transformation and improvement.
• Contribute to the development of digital strategies that align with business goals and objectives of the organization.
• Collaborate with cross-functional teams to design digital solutions, including websites, mobile apps, software systems, and data-driven initiatives.
• Create clear and concise business requirements documents, functional specifications, and user stories to guide development teams in each strategic business unit.
• Analyze data to identify trends, patterns, and insights that can drive digital decision-making and improvements.
• Participate in the testing and validation of digital solutions to ensure they meet business requirements and quality standards.
• Assist in project management activities, including project planning, tracking progress, and managing project timelines and resources.
• Act as a liaison between business stakeholders and technical teams to ensure effective communication and alignment.
• Provide training and support to end-users for newly implemented digital solutions.
• Monitor the performance of digital solutions and make recommendations for enhancements and optimizations.
• And any other responsibilities that will be given by the SBU Head or Executive Director, Technical Services.

Key Competencies:

• Analytical thinking and problem-solving
• Strong business acumen
• Attention to detail
• Adaptability and flexibility
• Team collaboration
• Communication and presentation skills
• Time management and organization

Qualifications:

• Bachelor's degree in Business, Computer Science or Information Technology, or a Related field (Master's degree preferred).
• Proven experience as a Business Analyst with a focus on digital projects.
• Strong understanding of digital technologies, trends, and best practices.
• Proficiency in using business analysis tools and techniques.
• Excellent communication, interpersonal, and problem-solving skills.
• Project management experience is a plus.
• Knowledge of relevant software and development methodologies (e.g., Agile, Scrum) is beneficial.