Business Analyst at Chanelle Microfinance Bank

Job Summary

• The Business Analyst is responsible for analyzing business processes, identifying gaps, and recommending data-driven solutions that improve efficiency, productivity, and profitability. The role serves as a bridge between business stakeholders and technical teams, ensuring that business requirements are clearly understood and effectively implemented.

Key Responsibilities

• Gather, analyze, and document business requirements from stakeholders
• Evaluate existing business processes and identify areas for improvement
• Translate business needs into functional and technical specifications
• Work closely with management, IT, and operations teams to implement solutions
• Conduct data analysis to support business decisions and strategy
• Prepare reports, dashboards, and presentations for stakeholders
• Support user acceptance testing (UAT) and ensure solutions meet requirements
• Monitor implemented solutions and recommend enhancements
• Ensure compliance with organizational policies and regulatory standards

Requirements & Qualifications

• Bachelor’s degree in Economics.
• Proven experience as a Business Analyst or in a similar role.
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management abilities.
• Proficiency in Microsoft Excel, PowerPoint, and data analysis tools.
• Experience with documentation tools (BRD, FRD, process maps).
• Knowledge of project management methodologies (Agile/Waterfall) is an advantage

Key Skills

• Business process modeling
• Data analysis and reporting
• Requirements gathering and documentation
• Stakeholder engagement
• Critical thinking and attention to detail
• Presentation and negotiation skills