Business Analyst at ARTECH 2000 Limited

Job description

• We are seeking a skilled and motivated Business Analyst with experience in Odoo or other ERP solutions such as Microsoft Dynamics 365 Business Central. The ideal candidate will have strong analytical skills, a deep understanding of business processes, and hands-on experience with implementing and optimizing ERP systems. You will be responsible for analysing business requirements, identifying opportunities for improvement, and working with cross-functional teams to streamline operations and enhance system functionality.

Key Responsibilities:

Business Requirements Analysis:

• Collaborate with stakeholders to gather, document, and prioritize business requirements for ERP system implementation and improvements.
• Translate business needs into functional specifications and user stories.

ERP System Implementation & Optimization:

• Work with Odoo, Microsoft Dynamics 365 Business Central, or similar ERP systems to configure, customise, and optimise functionalities in alignment with business needs.
• Oversee system configuration, integration, and data migration efforts to ensure a seamless implementation.

Process Improvement:

• Identify opportunities for process improvement and operational efficiencies within ERP workflows.
• Recommend best practices and assist with business process reengineering to optimise system use.

Training & Support:

• Provide training to end-users on system functionalities and best practices to ensure efficient use of the ERP system.
• Offer ongoing support and troubleshooting assistance for ERP-related issues and escalations.

Data Analysis & Reporting:

• Analyse system data and business metrics to produce actionable insights for decision-making.
• Develop and generate custom reports to monitor system performance and business KPIs.

Stakeholder Communication:

• Act as a liaison between business units, IT, and external vendors to ensure alignment on project scope, goals, and timelines.
• Facilitate workshops, meetings, and discussions to ensure continuous communication and feedback loops.

Documentation & Compliance:

• Maintain detailed documentation for system configurations, customisations, and user manuals.
• Ensure that system modifications comply with internal policies, external regulations, and industry standards.

Qualifications:

Education:

• Bachelor’s degree in Business Administration, Information Technology, Computer Science, or a related field.

Experience:

• Minimum 3+ years of experience as a Business Analyst with hands-on experience in ERP systems, particularly Odoo, Microsoft Dynamics 365 Business Central, or similar platforms.
• Demonstrated experience in system configuration, implementation, and process optimisation.

Technical Skills:

• Strong understanding of ERP modules such as Finance, Inventory, Sales, Procurement, Manufacturing, and CRM.
• Familiarity with data integration tools, reporting, and dashboard functionalities within ERP systems.
• Proficient in business analysis tools (e.g., Microsoft Visio, JIRA, Confluence) and databases (SQL).

Soft Skills:

• Excellent problem-solving and critical thinking skills.
• Strong communication and interpersonal skills to interact with both technical and non-technical stakeholders.
• Ability to work independently and as part of a team.

Certifications (Preferred):

• Odoo certification or Microsoft Dynamics 365 certification is a plus.