at Buckler Ordnance Systems Limited

Location: Ajah - Sangotedo, Lagos

Responsibilities

• Ensure that repairs are performed in a professional manner and in accordance with industry-accepted good practice.
• Prepare, supervise, and control workshop activities, including the scheduling of work for technicians.
• Liaise with customers and diagnose customer concerns with the equipment prior to being booked in for service and/or repair;
• Assist all Technicians in the diagnosis of mechanical problems;
• Ensure that Technicians are using their time effectively and efficiently;
• Upon completion of normal repairs and/or service, inspect, and test vehicle with the Technician who completed the job to ensure the vehicle has been repaired and/or service in accordance with the customer’s instructions and manufacturers guidelines;
• Ensure customers receive the best quality service by requiring that all jobs are completed correctly the first time.
• Ensure all customer vehicle is presented back to the customer in a clean and presentable standard;
• Check and inspect that all tools are available and maintained in the correct place and that all equipment is in suitable working condition;
• Control and set workshop behavioral standards and maintain staff morale;
• Advise all new and existing workshop staff member of policies and procedures and adherence to these policies and procedures;
• Set a regular workshop cleaning schedule highlighting employees specific duties;
• Make suggestions to management for improvements on operational activities;
• Maintain a well-trained workforce and supervise in-house training as required;
• Ensure the development and progress of all technicians;
• Assist toward keeping the workshop area clean, orderly, and attractive in appearance;
• Perform all other duties as assigned by the supervisor and/or management in a professional and efficient manner.
• Assist in coordinating overtime hours.
• Maintain a high degree of product knowledge on all Buckler’s product offering;
• Follow housekeeping, safety, and security procedures that result in a safe and attractive environment;
• Identifies and reports unsafe, unhealthy, or hazardous working conditions.
• Ensures the availability and use of personal protective equipment for technicians.
• Prescribes work detail, specifications, and procedures to be adopted with regards to the vehicle repairs and maintenance.
• Assists with Interviews and recommends for employment suitable applicants for workshop roles.
• Maintains inventories of stocks, tools, workshop equipment, and other supplies.
• Gives technical advice as required and prepares technical reports;
• Liaising with the line manager or supervisor, reporting any issues, and making suggestions for improvement.
• Performs other duties as assigned.

Requirements

• Candidates should possess a Bachelor's degree with 3 - 5 years work experience.