Broker Associate at Elyon Global Shipping Limited

Job Summary

• The Broker Associate will support day-to-day logistics, procurement, and operational activities to ensure efficient coordination of shipments and compliance with import/export requirements.
• The role requires strong organizational skills, attention to detail, and the ability to communicate effectively with both internal teams and external stakeholders.

Key Responsibilities

• Assist in coordinating procurement, logistics, and inventory control processes.
• Track shipments and liaise with internal teams and external vendors to ensure timely delivery.
• Provide first-line customer support through professional email communications.
• Work closely with the email team to manage inquiries, complaints, and updates.
• Maintain accurate records through proper filing and documentation (electronic and physical).
• Conduct research on trade and import requirements to support compliance and operational efficiency.
• Analyze operational performance and recommend process improvements.
• Ensure compliance with internal policies, import/export regulations, and safety standards.

Requirements

• Minimum of OND or HND (Upper Credit) or BSc (Second Class Lower - 2:2) in Supply Chain Management, Logistics, Administrative Studies, or a related discipline.
• Minimum of two (2) years experience in logistics or supply chain operations.
• Experience in customer service and professional email communication.
• Strong organizational, research, and record-keeping skills.
• Working knowledge of freight forwarding, customs procedures, and shipping documentation.
• Proficiency in Microsoft Office Suite; knowledge of ERP systems is an added advantage.