Branch Supervisor (Loan Officer Supervisor) at Baobabplus

Job Description

• The key quality of a supervisor is to work with his/her team of Portfolio Managers and to drive the daily business. You are the role model for your Portfolio Managers in terms of client acquisition and relations.
• Therefore, we look for candidates who possess the ability to organize and motivate teams on a daily basis.

Main Responsibilities
Loan Officer Supervision

• Manage your team of Portfolio Managers
• Ensure that individual Portfolio Managers meet their monthly disbursement objectives
• Ensure that individual Portfolio Managers meet their monthly targets for quality (PAR>30)
• Monitor performance to ensure that loan procedures are respected
• Conduct pre-disbursement field visits with Portfolio Managers
• Monitor repayment
• Support your Portfolio Managers with loan recovery.

Team Lead

• Coaching of your Portfolio Managers concerning their approach towards clients and mission
• Giving critical feedback concerning individual performance
• Building a team.

Reporting

• Prepare daily reports on individual Portfolio Manager performance.

Education / Experience

• University Degree in Business Administration, Management or General Economics
• Minimum of 3 years of working experience in a well-established company.

Required Skills:

• Good interpersonal skills
• Proactive and business orientated
• Organizational expertise
• High level personal integrity
• Bilingual in Hausa and English.