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  • Posted: Oct 11, 2023
    Deadline: Not specified
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    WAYA is a multi-purpose messaging, social media and mobile payment developed by WAYA Multi-link Limited in November 2018. WAYAApp is designed to ease the problems of transactions in Nigeria. We are committed to providing a cashless and secured mobile application that assist businesses, individuals and non-profit organizations in operating sustainably around the world at large.
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    Branch Operations Manager - MicroFinance Bank

    As the Managing Director, you will be responsible for the overall strategic direction, leadership, and management of the microfinance bank. You will drive growth and expansion, ensure operational efficiency, maintain regulatory compliance, and lead a diverse team to achieve the bank's mission and objectives.

    Key Responsibilities

    Strategic Leadership:

    • Develop and execute a comprehensive strategic plan that aligns with the bank's vision, mission, and values.
    • Identify growth opportunities and expansion strategies to increase the bank's market presence and impact.

    Financial Management:

    • Oversee financial performance, budgets, and forecasts, ensuring profitability and sustainable growth.
    • Implement effective risk management strategies and maintain a strong credit quality portfolio.
    • Monitor key financial indicators and take proactive measures to address any deviations.

    Operational Excellence:

    • Streamline operational processes to enhance efficiency, customer experience, and service delivery.
    • Maintain a robust internal control framework and ensure compliance with industry regulations and standards.

    Team Leadership:

    • Foster a positive and collaborative work environment, leading and inspiring a diverse team of professionals.
    • Provide coaching and professional development opportunities to ensure the team's continuous growth.

    Customer Engagement:

    • Enhance customer relationships and ensure the bank's products and services are aligned with customer needs.
    • Drive customer retention and satisfaction by promoting excellent service quality.

    Market Expansion:

    • Identify potential markets and segments for expansion, conducting market research and feasibility studies.
    • Develop and execute market entry strategies to successfully launch new branches or units.

    Technology and Innovation:

    • Stay abreast of technological advancements in the financial sector and leverage innovative solutions to improve operational efficiency and customer experience.
    • Drive digital transformation initiatives to enhance the bank's competitive advantage.

    Regulatory Compliance:

    • Ensure adherence to all relevant regulatory guidelines and industry standards.
    • Liaise with regulatory bodies and maintain strong relationships to stay updated on changes and requirements.

    Qualifications

    • Bachelor's Degree in Finance, Business Administration, Economics, or a related field; MBA preferred.
    • 10 years of progressive experience in the microfinance or financial services industry, with a minimum of 7 years in a leadership role.
    • Strong understanding of microfinance operations, risk management, and regulatory compliance.
    • Proven track record of successfully leading teams and driving growth in a financial institution.
    • Excellent interpersonal and communication skills, both written and verbal.
    • Strategic thinker with the ability to make data-driven decisions.
    • Demonstrated ability to manage change and navigate a dynamic environment.
    • Proficiency in utilizing technology and digital tools for business enhancement.

    Location is Agbara Ogun state.

    Method of Application

    Interested and qualified candidates should apply using the Apply Now button below.

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