Branch Manager at Wisdom Kwati Smart City

Job Description

• The Branch Manager is responsible for overseeing the overall operations, sales performance, client management, and profitability of the Kaduna branch.
• The role ensures business growth, operational efficiency, and compliance with company policies.

Key Responsibilities
Business Development & Sales:

• Drive property sales, leasing, and portfolio growth
• Develop and execute branch sales strategies
• Identify new business opportunities and partnerships
• Meet and exceed monthly/quarterly revenue targets

Operations Management:

• Oversee day-to-day branch operations
• Ensure proper documentation of all transactions
• Maintain property listings and inventory records
• Ensure compliance with regulatory and company standards

Team Leadership:

• Supervise, train, and manage branch staff
• Set performance targets and conduct appraisals
• Enforce discipline and company policies
• Foster a high-performance work culture

Client Relationship Management:

• Build and maintain strong client relationships
• Handle high-value clients and key negotiations
• Resolve customer complaints effectively

Financial Management:

• Prepare and manage branch budgets
• Monitor expenses and optimize profitability
• Submit financial and operational reports

Reporting:

• Provide weekly and monthly performance reports
• Track KPIs and branch productivity metrics

Requirements
Education:

• Bachelor’s Degree in Estate Management, Business Administration, Marketing, or related field
• A master’s degree is an added advantage

Experience:

• 3–6 years of experience in real estate
• At least 2–3 years in a managerial role
• Proven track record in sales and business development

Other Requirements:

• Strong knowledge of the Kaduna real estate market
• Ability to meet aggressive sales targets
• High level of integrity and professionalism
• Must be result-driven and self-motivated
• Willingness to travel within the assigned territory

Required Skills:

• Strong sales and negotiation skills
• Leadership and team management ability
• Financial and business acumen
• Excellent communication and interpersonal skills
• Problem-solving and decision-making skills
• Knowledge of the real estate market in Kaduna and environs.