Branch Manager – Wealth Management at Fast Credit Limited

JOB OBJECTIVES:

• The Branch Manager is responsible for selling the company’s liability generation products as well as meeting and exceeding assigned target by the company.
• The primary focus will be Liability generation, onboarding of companies for group loan and corporate lending.
• He/She will also be expected to deliver bespoke value-added service and customer experience to current and prospective clients.
• We are sourcing for wealth management managers for our Victoria Island Lagos, Abuja & Ibadan branches.

RESPONSIBILITIES:

• The specific and general functions are shown below: 
• Funds mobilization and process management
• Loan sales and process management
• Branch relationship management both internal and external.
• Branch administration and profitability
• Staff engagement and management
• Proactive with new to bank and ensuring strong service delivery
• Branch management and organization
• Follow up on clients account to ensure minimal withdrawal
• Follow through customers documentation from end to end to always ensure that all requirements are met
• Process customers request and ensure prompt service delivery

KEY PERFORMANCE INDICATOR

• Drive up revenue of sales by supporting loan sales through identifying opportunities from customers
• Achieve 100% of your investment/deposit target to support the company’s financial goals
• Achieve diversification of the treasury portfolio in relation to its’ offerings
• Grow the Corporate Lending portfolio of the branch
• Ensure 100% KYC compliance
• Reduce departments expenditure through cost saving initiatives 
• Support colleagues in meeting customers and closing complex deals
• Have exceptional product knowledge and always communicate clearly and ensure customer understanding
• Deliver superior customer experience by establishing and enforcing organizational standards
• Efficiency in running branch operations and processes
• Complete and clear documentation of customer request and interactions
• Clear and precise report on branch activities and performance
• Coaching team members to improve on leadership and job performance

EDUCATION AND QUALIFICATIONS: 

The minimum entry requirement for this role is: 

• Education - A Bachelor's Degree in Business Administration, Marketing, Banking and Finance and any other related course.
• Professional certifications in marketing and customer relationship management are essential
• Experience- Minimum of 7 years or more in the financial sector

Skill, Knowledge and Abilities

• Possess good understanding of the company’s product
• Sound presentation and negotiation skills
• Smart, agile, and presentable (ability to represent the FCL person)
• Excellent communication skills, strong selling and marketing skills.
• Strong knowledge of target characteristics and effective management skill
• Managing various projects, work, technical support, etc.
• Developing and maintaining positive internal customer rapport
• Good Organizational skills, management and analytical skills.
• Excellent Interpersonal and communication skills