Branch Manager at Kuddy Cosmetics

Description

• A Cosmetics store is looking for an experienced, organized, and result-driven Branch Manager preferably female for gender balance to oversee the operations of our retail stores.
• The ideal candidate will be responsible for driving sales performance, ensuring excellent customer service, managing staff, and maintaining brand standards across the branch.

Key Responsibilities

• Oversee day-to-day retail operations to ensure efficiency and profitability.
• Supervise and motivate sales staff to achieve and exceed sales targets.
• Deliver outstanding customer service and resolve client complaints professionally.
• Monitor inventory levels, coordinate restocking, and manage stock discrepancies.
• Maintain store visual standards, merchandising displays, and product organization.
• Track and report on sales performance, expenses, and overall store metrics.
• Assess local market conditions and identify current and prospective sales opportunities.
• Achieve growth and hit sales targets by successfully managing the sales team.
• Design and implement a strategic business plan that expands company’s customer base and ensure its strong presence.

Requirements & Skills

• Bachelor’s Degree or HND qualification in Business Administration, Marketing, or a related field.
• 3 - 5 years experience in retail management, preferably within cosmetics, beauty, or FMCG industries.
• Strong leadership and team management skills.
• Excellent communication, interpersonal, and problem-solving abilities.
• Proven track record of achieving sales and operational targets.
• Knowledge of beauty and skincare products is compulsory.
• Proficiency in POS systems, Microsoft Office, and inventory management software.
• Must reside within Lekki, Victoria Island, Satellite, Festac, Surulere and Ago.