Biomedical Engineer at Peopleware Consulting Ltd

About the Role

• They ar seeking an experienced Biomedical Engineer to join its technical service team.
• The ideal candidate will be responsible for installing, maintaining, and troubleshooting a wide range of medical devices and hospital equipment, ensuring optimal performance, safety, and customer satisfaction.

Key Responsibilities

• Install, maintain, and repair medical devices and equipment including CT, X-Ray, Patient Monitoring Systems, Laboratory Equipment, and CSSD Equipment.
• Conduct system-level troubleshooting to minimize downtime and ensure continuous equipment availability.
• Work collaboratively with the local service team to deliver efficient service support within the assigned region.
• Manage spare parts ordering, usage, and repair cycle times.
• liaise with doctors, clinicians, and operators on equipment status, performance, and technical issues to ensure customer satisfaction.
• Prepare and present technical solutions to prospective and existing clients.
• Operate IT-based diagnostic and service applications for equipment troubleshooting.
• Support sales activities, including product demonstrations, customer visits, and opportunity identification for new contracts or renewals.
• Ensure timely completion of warranty, CMC-related tasks, and Field Change Orders (FCOs).
• Oversee installation quality, ensuring compliance with design specifications, safety policies, and regulatory standards.
• Prepare complete documentation for installation, maintenance, and service activities.
• Drive adherence to health, safety, and quality compliance.
• Maintain accurate and timely administrative reports including service reports, travel requests, and documentation logs.
• Safeguard tools, test equipment, and spare parts, ensuring proper handling and storage.
• Continuously update technical knowledge and complete all assigned product-specific training programs.

Requirements
Educational Qualification:

• Bachelor’s Degree or Higher National Diploma in Biomedical Engineering, Electrical & Electronics Engineering, Electrical/Instrumentation, or related field.

Experience:

• Minimum 3 years’ experience in medical equipment installation, servicing, and troubleshooting (X-Ray/CT systems required).

• Experience with Philips X-Ray/CT equipment is a strong advantage.

Certifications:

• Relevant technical and industry certifications are required.

Key Competencies:

• Strong technical and analytical skills with a minimum two years of field service experience.
• Ability to work independently with minimal supervision.
• Willingness to travel on short notice.
• High attention to quality, safety, and work standards.
• Strong initiative, problem-solving ability, and motivation.
• Excellent communication, interpersonal, and listening skills.
• Proficiency in English.
• Additional skills: Marketing, Reporting, Driving, and Customer Communication.