Billing Officer at NewGate Hospital

Duties/Responsibilities:

• Oversees the preparation of statements and bills.
• Maintains and/or ensures maintenance of client records related to invoicing and bill payment.
• Reviews work of billing staff to ensure accuracy, resolving inconsistencies as needed.
• Creates and provides a prioritized list of clients to be invoiced to team members.
• Locates, or assists in location of, hard-to-reach clients.
• Drafts and distributes weekly reports of invoicing and billing metrics.
• Advises staff on proper, legal parameters for collections practices; ensures that all billing actions comply with company, local, state, and federal guidelines.
• Provides customer support to customers with disputes or inquiries concerning invoices or billing process.
• Performs other related duties as assigned.

Required Skills/Abilities:

• At least five years of related experience required.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office Suite or related software.
• Basic understanding of collection practices and laws.
• Excellent interpersonal and supervisory skills.
• Ability to act with discretion, tact, and professionalism in all situations.
• Ability to maintain records and produce reports.
• Extreme attention to detail.