Banking Operations Support Staff (OND holders only) at Stresert Services Limited

Our client, one of the foremost mortgage banks in Nigeria seeks the services of competent Banking Operations Support Personnel’s to join the operations team.

Job Location: Ikoyi, Lagos

Job Ref: OPE-SEND

Department: Operations (Entry level - OND Holders only)

JOB SUMMARY:

The job holders will be tasked with various banking operations services. E.g. customer interface and opening accounts, KYC, etc.

RESPONSIBILITIES:

• Carryout administrative and financial services for customers and senior colleagues
• Provides account services to customers by receiving deposits and mortgage payments etc
• Answers questions in person or on telephone and refers customers to other bank services as necessary
• Records transactions by logging checks, and other special services; preparing transaction reports
• Cross-sells bank products by answering inquiries, informing customers of new services and product promotions, ascertaining customers’ needs, and directing customers to a branch representative
• Completes special requests by closing accounts, taking orders for checks, completing safe-deposit box procedures, and providing re-payment statements, copies etc
• Complies with bank operations and security procedures by participating in all dual-control functions etc
• Maintains customer confidence and protects bank operations by keeping information confidential
• Contributes to team efforts by accomplishing related results as needed
• Operate office appliances such as photocopier, printers etc
• Perform any other duties as assigned from time to time

JOB QUALIFICATIONS/REQUIREMENTS:

• The ideal candidates should have a National Diploma (OND) in banking, business or related courses
• Should have a year work experience
• Must not be more than the age of 24 years
• Warm personality with strong communication skills
• Confident IT skills
• Strong planning skills with the ability to work autonomously and manage workload
• Very good organizational and multi-tasking abilities is KEY for this role

PROPOSED SALARY

Net monthly salary is N67,000