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  • Posted: Nov 15, 2022
    Deadline: Nov 22, 2022
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  • Ntel is Nigeria’s most revolutionary telecommunications company which provides 4G LTE Advanced network that delivers superfast call-connect times, crystal clear Voice over LTE and extraordinarily high internet access speed. Our aim is to redefine the Nigerian telecommunications landscape and enrich the lives of Nigerians by delivering the most advanced com...
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    Back-End Operations Executive

    Responsibilities

    • Ensure all escalated complaints are treated or further escalated within SLA
    • Ensure all interactions are logged and captured correctly on CRM with necessary follow up done when required.
    • Ensure close looping is done on all escalated tickets.
    • Managing own time and productivity effectively to meet service level requirements
    • Experience in call centre is a must.
    • Technical know-how with computers and average typing speed.

    Requirements

    • Candidates should possess a B.Sc Degree with at least 2 years relevant work experience.

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified candidates should send their CV (saving their CV with their full names) to: careers@ntel.com.ng using the Job Title as the subject of the mail.

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