Associate, West Africa Fellows Program at Acumen

About The Role

• The West Africa Fellows Program Associate will support program operations, coordination, and administrative delivery for the Climate-Focused West Africa Fellows Program. By ensuring strong program operations across recruitment, selection, and delivery, the Associate will play a key role in enabling high-quality learning experiences through operational excellence.
• This role will work closely with Fellows, internal Acumen teams, and external partners to ensure smooth program execution from recruitment through graduation. While the Associate will not be responsible for facilitating fellowship content, they will be expected to participate in foundational and curriculum training to build the confidence and context needed to effectively support the delivery team. The role will report directly to the Fellows Manager.
• The ideal candidate is highly detail-oriented, proactive, and energized by working in a fast-paced environment while supporting meaningful learning experiences

Key Responsibilities

Programme Operations & Logistics

• Manage end-to-end logistics for seminars, events, and programme delivery (virtual and in-person), including venues, travel, accommodation, vendors, and supplies.
• Support high-quality curriculum delivery by preparing and reviewing training materials and assisting in workshop facilitation to ensure a seamless learning experience.
• Coordinate participant communications and support learning platforms (e.g., Thinkific, Hubspot, WhatsApp, Calendly)
• Participate in foundational and curriculum training to progressively co-facilitate Fellowship learning content
• Produce run-of-show documents/showflows and support post-event debriefs and analysis
• Monitor and track programme expenses; maintain organised records and inventories
• Support efficient and well-organized program operations across all phases of the Fellowship lifecycle.

Outreach, Recruitment & Selection Support

• Develop and support outreach content and recruitment collateral for campaigns (press, online, partner channels)
• Support the Fellow selection process, including application reviews, coordination of selection events, and communication with applicants
• Manage communications with applicants, candidates, and evaluators throughout the selection process
• Coordinate onboarding and transitions for participants across the programme experience

Data, Reporting & Learning Support

• Manage surveys, feedback forms, and evaluations; support quality assurance and documentation
• Maintain accurate programme databases, trackers, and participant records
• Prepare data summaries and contribute inputs for reports, newsletters, blogs, and learning products
• Support writing and compiling programme reports (seminar, feedback, learning, and impact updates), and communication of programme value and outcomes for partners

Foundry Engagement

• Provide coordination support for Foundry activities as needed (scheduling, communications, logistics).

Qualifications & Skills

• Minimum of 3 years’ experience in programme operations, coordination, or administration (fast-paced environments preferred)
• Strong organisational skills, attention to detail, and ability to manage multiple deadlines
• Strong Excel, PowerPoint, and data management skills; ability to maintain trackers and prepare summaries
• Strong written and verbal communication skills
• Experience with tools like SurveyMonkey, HubSpot, Canva, and similar platforms is an advantage
• Familiarity with social entrepreneurs and the social impact sector in West Africa.
• Experience coordinating cross-country programmes is an advantage.
• Strong interpersonal skills and team orientation (courtesy, tact, empathy, reliability)
• Self-reflective and aligned with Acumen’s values and mission
• Permanently authorised to work in Lagos, Nigeria