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  • Posted: Jun 2, 2021
    Deadline: Jun 18, 2021
  • The African Export Import Bank (the "Bank”) was established in Abuja, Nigeria in October, 1993 by African Governments, African private and institutional investors as well as non-African financial institutions and private investors for the purpose of financing, promoting and expanding intra-African and extra-African trade. The Bank was established under...
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    Assistant Manager, INTE (Application Support - Core Banking)

    Reference Number: FDSBLR004
    Location: Cairo, Egypt


    • Functional support of the Core Banking system and interdependent interfaces.
    • Configuration, patches, update, and upgrade management of the Core Banking system.
    • Manage and support integration of the Core Banking system with other interconnected applications.
    • Provide business analysis and requirements gathering support for end-users.
    • Draft and Implement the IT Disaster Recovery Plan in collaboration with the IT team. 
    • Ensure that Core Banking Application, tools, and data are available on the disaster recovery site at any time required.
    • Document any necessary procedure related to Core Banking application for reference.
    • Anticipates Core Banking application problems and implement preventive measures.
    • Investigate and install enhancements and operating procedures that optimize Core Banking application availability.
    • Develop management information reports and dashboard using business objects, crystal report and other applicable tools.
    • Design and manage data warehouse applications and tools.
    • Manage Service Level Agreement (SLA) with application service providers.
    • Actively manage the timely resolution of outstanding defects or issues impacting the business.
    • Support the preparation of key presentations, strategy documentation and other documents..
    • Handle and implement requests for application customizations.
    • Provide end-user training.
    • Investigate user problems, identify root cause, determine possible solutions, test, and implement solutions.
    • Any other duties as may be assigned by management.

    Qualification and Skills:

    • Bachelor's Degree in Computer Science, Information Technology or other relevant degree from a recognized University, a master’s degree in a relevant field or a recognized professional qualification in lieu.
    • Minimum of 7 years experience in Core Banking support & configuration management in a modern international ICT environment.
    • Implementation and management experience of Core Banking Software (Finacle particularly) very desirable.
    • Demonstrated expertise in managing banking application support processes including application defect management.
    • Demonstrated expertise in Solution architecture and system development life cycle.
    • Strong analytical and problem-solving skills.
    • Working knowledge of system testing.
    • Ability to develop customized software applications from functional specification.
    • Knowledge of Agile development framework.
    • Demonstrated experience in software application implementation.
    • Demonstrated experience in managing service level agreement with application service providers.
    • Knowledge of business reporting tools such as business object, crystal report and reporting writing.
    • Ability to communicate and function in a culturally diverse and change oriented setting.
    • Excellent verbal and written communication skills in English. Knowledge of the Bank's other working languages is an added advantage.
    • Willingness to travel and to work long hours where required to achieve the Bank's objectives.

    Contractual information

    • Permanent
    • Willing and able to relocate to Cairo
    • Suitably qualified candidates from all African nationalities are encouraged to apply.

    Interested and qualified candidates should send their CV to "Fabio" at: using the Job Title as the subject of the mail.

    Click here for more information

    Method of Application

    Note: Should you not receive a response in two weeks, please consider your application unsuccessful. Your CV will be kept on our database for any other suitable positions.

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