Assistant Corporate Services Manager, North at HBM Nigeria Plc (Formerly Lafarge)

Role Purpose

• The Assistant Corporate Services Manager supports the Corporate Services Manager in ensuring the effective and efficient management of the organisation’s facilities and corporate services across all locations in Nigeria.
• The role oversees office, residential and guest house facilities, including canteen operations, property maintenance, furnishing and housekeeping, as well as immigration, visa and travel-related services.
• The role is responsible for ensuring the consistent delivery of high-quality, cost-effective services that meet business needs and reflect the organisation’s core values.

Role Responsibilties

• Undertake day-to-day facilities tasks including the continued operation of the organisation's facilities through a cost-effective and efficient maintenance program.
• Support the Corporate Services Manager with the smooth delivery of facility-related projects and activities.
• Ensure the organization sustainably operates its facilities by continuous monitoring and introduction of sustainable practices.
• Support the Corporate Services Manager with the continued management of the organization's property portfolio and advise of critical dates/activities as required.
• Correspond with key suppliers and contractors to undertake maintenance, installation and removal of facilities, fixtures and fittings and/or furnishings as required.
• Ensure that service levels are maintained with key suppliers and issues are considered and acted upon in a timely and professional manner;
• Provide support for other Corporate Services teams across locations to meet service deadlines/tasks as required.
• Management of corporate relationships with service providers (housing, immigration, visas, travel) ensuring activities are fully compliant with Business Code and local legislation.
• Manages day-to-day service requests from stakeholders and customers (day-to-day administrative management of the employee life cycle)
• Track the use of office consumables – stationery and refreshments – highlighting any unusual trends.
• Periodic canteen inspection and ensure 100% compliance with H&S/food handling requirements
• Follow up with Procurement, vendor and Finance departments for prompt delivery and payments to Service Vendors.
• Preparation and making ready available office/residential space for new and existing staff.

 Immigration Matters:

• Ensure monthly NIS returns are completed on time and correctly.
• Ensure proper documentation is maintained for all expatriate.

Requirements
Critical Experience:

•  2-3 years working in a large organization in a similar role
• Experience in any area of corporate services i.e., vendor management, facilities, events, would be an advantage.

Critical Knowledge:

• Understanding of facilities management and the building/construction industry.
• Understanding of document storage requirements, policies and procedures.
• Good verbal and written communication skills
• Good customer service
• Respond confidently and professionally to face-to-face and phone enquiries