Arts & Crafts Facilitator at Ren San & Co.

Role Summary

• The Arts & Crafts Facilitator will assist and support creative learning activities for children, facilitate arts & crafts sessions and workshops in the store.
• This role requires educational facilitation, ensuring that customers receive an engaging, informative and customer-centric experience.

Key Responsibilities
Arts & Crafts Facilitation:

• Assist in designing age-appropriate arts & crafts activities that encourage children’s creativity, fine motor skills, and cognitive development.
• Support lesson/activity plans tailored to different age groups (typically toddlers and early primary ages).
• Assist in coordinating and facilitating scheduled workshops, drop-in creative activities, and special event sessions within the store.
• Ensure safe use of materials and guide tools, techniques and artistic expression
• Build positive rapport with children, support participation, and encourage parent involvement when appropriate.
• Provide feedback and suggestions to parents on how to extend creative learning at home.
• Assist in setting up materials, supplies and stations before sessions.
• Maintain the cleanliness and organisation of the creative space after activities.

Store Operations & Merchandising:

• Maintain outstanding store condition, cleanliness, and visual merchandising standards at all times.
• Ensure shop floor stock is properly arranged, displayed, and replenished as needed.
• Receive, unpack, label, and arrange new shipments from suppliers and vendors accurately.
• Keep up to date with product knowledge, promotions, and new product arrivals.

Marketing & Brand Representation:

• Contribute to store marketing strategies aimed at increasing brand awareness and optimising sales.
• Participate in marketing events, seminars, and telemarketing activities as assigned.
• Represent the store professionally at all times, upholding brand values and standards.
• Support initiatives that promote child development through the selection of appropriate toys and customer education.

Qualifications

• A minimum of OND/HND/Bachelor’s degree in Education, Fine Arts, Early Childhood Studies, or related field is a plus.
• Strong experience in arts & crafts facilitation, creative instruction or workshop delivery (especially with children).
• Excellent communication and interpersonal skills.
• Confidence working with children and parents in a public retail setting.

Preferred:

• Background in early childhood development, creative arts, education or similar.
• Familiarity with children’s creative products and craft supplies.

Core Competencies:

• Creativity & Instruction: Ability to design, explain and lead engaging arts & crafts activities.
• Organisation & Presentation: Maintain a clean, well-organised space for learning activities and merchandise.
• Communication: Clear, professional verbal and written communication with adults and children.