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  • Posted: Nov 5, 2021
    Deadline: Nov 30, 2021
  • We are a fast paced business management solutions firm with an array of value offerings to Corporate organisations. We work in all major sectors of the economy engaging highly trained and sector-experienced Consultants. Willers Solutions Limited is an indigenous firm with cutting edge value proposition geared towards value maximisation. Our focus is on cr...
    Read more about this company


    Application Support Specialist

    Objective         He/she will be responsible for first level support at a client site, to manage and maintain critical application, system related issues, and manage customer’s expectation.

    Core Working

    Relationships    Managing Director SES, C.O.O (SRBL/SES), Security Solutions Architect, IT Department.


    • Provide On-site support to customers for the iMatch Fraud Management System.
    • Give weekly reports on task and activities assigned.
    • Login support calls/requests on the Oddo application.
    • Create tickets and follow up on them for support related issues on the iMatch Tickets/Support System.
    • Assist with office internal IT related issues/activities which includes Network troubleshooting, staff helpdesk, and upkeep of the server room.
    • Assist with documentation/attend to correspondence, I.e., internal memo, letters, etc.
    • Participate in the organization’s brainstorming session for next generation technologies. – USSD ON PoS, QR CODE ON PoS, KIOSK SELF-SERVICE, & SES SOCIAL MEDIA.
    • Project documentation and File management.
    • Project Tracking and Correspondent, and Reporting.
    • Pre-sales activities and Presentation of application solutions.
    • Proposal writing and business opportunity scoping.
    • Database platform management (SQL or Oracle, entry level skill set, advance skill set is a pulse)
    • Execute task/responsibilities without been micro-managed.
    • Engaged customers where necessary.


    • Bachelor’s degree in a relevant field from a reputable institution (post NYSC).
    • Possess good system administrator skill and hands on experience.
    • Basic Knowledge on Computer Programming Language.
    • Basic Knowledge on database application.
    • Good writing and communication skills.
    • Good reporting skills.
    • Possess a good team player spirit.
    • Ability to learn and explore opportunities.
    • Please note that the candidates with the following skill sets will be more welcomed.
    • IT Service Management.
    • Data Analytics.
    • Social Media Management.

    Method of Application

    Interested and qualified candidates should forward their CV to: [email protected] using the position as subject of email.

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

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