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  • Posted: Oct 21, 2021
    Deadline: Oct 28, 2021
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    SterlingPRO is a service organization that assists businesses achieve success and improved productivity by harnessing the wealth of opportunities in information technology particularly software and e-business solutions. SterlingPRO supports organizations to build world-class state-of-the-art applications, portals and add-ins that transform the way they do bu...
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    Application Support Specialist

    Location: Anthony-Maryland, Lagos

    Job Description

    • Possessing specialist knowledge of operating systems, devices, applications and software
    • Providing technical support to teams within the organization, and to external clients when required.
    • Managing ticketed query system and ensuring comprehensive database of queries and resolutions is kept up to date.
    • Maintaining and updating technical documents and procedures.
    • Identifying and resolving technical issues.
    • Managing coordination at a local and international level where required.
    • Delivering regular and customized training to teams within the business.
    • Preparing maintenance plans and upgrading schedules for the organization’s systems.
    • Developing reports for teams across the business.
    • Candidates are expected to have both business skills and technical IT knowledge, and the ability to manage multiple high-level tasks under pressure.

    Qualifications

    • B.Sc in Computer Science or any Computer related Degree
    • 3 - 5 years work experience

    Technical Requirements:

    • Basic systems admin knowledge.
    • Ability to understand and deploy software.
    • Knowledge of version control (GIT) is an additional advantage.
    • Ability to learn fast on the job.
    • Good communication skills, both verbal and written for effective issue reporting.
    • Basic leadership skills.
    • Ability to work as a team member.
    • Candidate should not be above age 33 as at last birthday.

    Incentive
    Monthly emolument between N120,000 - 180,000 depending on experience.

    Method of Application

    Interested and qualified candidates should send their CV to: recruitment@sterlingprong.com using the Job Title as the subject of the mail.

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