Jobs Career Advice Post Job
X

Send this job to a friend

X

Did you notice an error or suspect this job is scam? Tell us.

    • Application Support (In House Support) at Talenture

    Posted: Feb 27, 2024
    Expires: Not specified
    Save
    Facebook
    X
    LinkedIn
    Email
    Copy link
  • Get new jobs in your inbox
    • @gmail.com
    • @yahoo.com
    • @outlook.com
  • Talenture is the parent company for a select number of multi brand HR solution providers. The services offered by our brands fall into the broad categories of temporary staffing, permanent placement, career transition and talent development, as well as outsourcing and consulting. Talenture is responsible for the mid as well as back office and infrastructure ...

    View All Jobs at Talenture


     

    Application Support (In House Support)

    Duties & Responsibilities  

    • Real time monitoring of applications leveraging on Manage Engine/Solar wind  
    • Monitor and ensure timely resolution of all cases  
    • Contribution to formulation of IT Policy and Strategic Plan in area of In-House Application Support.  
    • Document processes and procedures within the unit.  
    • Setup and maintain documentation and standard operating procedures.  
    • Proactively ensure 99.9% uptime for all in-house application in the Bank.   
    • Ensure systems (test/production/demo site) availability, reachability & usability  
    • Review of in-house application for optimal performance.  
    • Ensure daily check of all production platform

    Requirements

    JOB REQUIREMENTS  

    • 3 -4 Years’ experience with at least 3years experience in managerial role  
    • Should have relevant past experience of managing and supporting applications, the rules of   application management  and support. Practical understanding of ITIL is required.  

    Knowledge  

    • Working knowledge of service desk function and interfaces  to Service Support and Service Delivery Processes  
    • Working knowledge of progression from Incident, to  Problem Management  
    • Excellent oral and written communication skills  
    • Excellent interpersonal skills for interaction with IT  
    • Departments, customers and third party support  

    Check how your CV matches this job

    Method of Application

    Interested and qualified? Go to Talenture on talenture.zohorecruit.com to apply

    Build your CV for free. Download in different templates.

  • Save Report job
  • Get new ICT / Computer jobs on TelegramNew jobs like this, as they are posted
  • Send your application

Career Advice

View All Career Advice
 

Subscribe to Job Alert

 

Join our happy subscribers

 
 
Send your application through

GmailGmail YahoomailYahoomail