Application Support Engineer at Abbey Mortgage Bank Plc

Responsibilities

• Providing software application support.
• Performing analyses on software application functionality and suggesting improvements.
• Ensuring effective front end and back end functionality of applications.
• Keeping record of configuration changes and scheduling application updates.
• Documenting processes and monitoring application performance metrics.
• Providing front end support to clients and colleagues in other departments.
• Consulting with the software development team, internal users, and clients to improve application performance.
• Establishing the root causes of application errors, and escalating serious concerns to the Team Lead.

Qualifications

• A Bachelor's Degree in Software Engineering, Computer Science, Information Technology, Information Systems, Computer Engineering, or similar.
• Demonstrable experience as an Application Support Engineer in a related field.
• Advanced knowledge of SQL &Msql
• Knowledge of Advanced Encryption Standards (AES).
• Ability to keep up with innovation in application design.
• Exceptional communication skills.
• Ability to manage code migration, document configuration changes, and monitor performance.
• Exceptional ability to provide front end support to internal departments and web-based clients.
• Advanced proficiency in determining the causes of application errors and repairing them.