Analyst, People Operations at NewGlobe

About the Role

We are looking for an excel guru and analysis dynamo to support our People team, focusing on People Operations. You will deliver impact by transforming data and analysis into insights and recommendations to inform decision making. You will be responsible for maintaining consistency in data entry/management standards by the People Operations function across all operating markets and support offices. The ideal candidate is one who has excellent excel skills, is great at digital visualisation using excel and takes pride in accurate work and meeting deadlines. You will have a direct impact on the efficiency and effectiveness of People Operations and team productivity. 

Based in Nigeria, this role reports to the Director, People Operations and collaborates heavily with Technology Group and the People leads across all programmes/entities. 

What You Will Do

• Ensure that data entry on Navision across all markets is consistent in accordance with our guiding principles by conducting regular and ad-hoc audits across all data systems to ensure accountability and data integrity.
• Conduct regular analyses to help drive business decisions and measure success of People programs and initiatives (e.g., analyse data on retention, diversity (gender, age, race/tribe etc), exit survey results; staff engagement surveys, performance reviews,  analyzing the correlation between performance trends and potential drivers; etc.)
• Training of people team  and “hands-on” support of data entry of school staff details on Navision across all Programs.
• Work cross-functionally with Tech teams on People systems and tools in testing on UAT environment process improvements; and implementing system modifications to support and enhance employee productivity.
• Design, build and maintain dashboards to help monitor important People Operations metrics.
• Run analyses of People Operations data across various reports to understand trends, especially around gaps, recruitment, placement, churn and employee experience.

What You Should Have

• Bachelor Degree or equivalent 
• Proficiency in the use of EXCEL
• Advanced analytical skills with experience collecting, organizing, analyzing, and disseminating abundant information with accuracy
• The ability to write reports
• Exceptional verbal, written, and visual communication skills
• Strong analytical, critical thinking, and problem solving skills
• Detail-oriented and a strict attention and appreciation for deadlines

You’re also

• A detailed doer – You have a track record of getting things done. You’re organised and responsive. You take ownership of every idea you touch and execute it to a fine level of detail, setting targets, engaging others, and doing whatever it takes to get the job done. You can multi-task dozens of such projects at once and never lose sight of the details. Likely, you have some experience in a start-up or other rapid-growth company.
• A networking mastermind – You excel at meeting new people and turning them into advocates.  You communicate in a clear, conscientious, and effective way in both written and oral speech. You can influence strangers in the course of a single conversation. Allies and colleagues will go to bat for your ideas. You have an existing network from prior experience in the country, preferably in the regulatory, education, or business sectors.
• A creative problem-solver – Growing any business from scratch comes with massive and constant challenges. On top of that, NewGlobe works in often fragile, sometimes volatile low-resource communities and with complex government systems. You need to be flexible and ready to get everything done effectively, quickly, and affordably with the materials at hand.
• A relentless advocate –The children we serve and teachers we empower never leave your mind. You know them, get them, have shared a meal with them (or would be happy to in the future). You would never shrink back from shaking a parent’s hand or picking up a crying child, no matter what the person was wearing or looked like.  Every decision you make considers their benefit, experience, and value.
• A malleable learner –You believe you can always do better. You welcome constructive criticism and provide it freely to others.  You know you only get better tomorrow when others point out where you’ve missed things or failed today.
• A curious investigator – You ask why a lot. You don’t just take what you see and accept it. You wonder why it is that way, and are aware that the world we see is created by human choices and actions – and it could be different. You wonder, and see the world as wonderful even when you want to change a part of it that is unjust.