Analyst, Franchise Operations at Coca-Cola

Position Overview:

Leads development of insights via analysing internal and external data sources and drawing meaningful conclusions: Drives the metrics required to guide the execution of strategy across various customer and commercial disciplines Like RGM and Shopper / Channel development.

Function Related Activities/Key Responsibilities:

• Leads Customer & Commercial Leadership (C&CL) Analytics projects in order to drive deeper understanding of customer and category insights in modern trade.
• Liaises with other functions to coordinate research and data requirements of the team and ensures timely conclusion of the projects.
• Supports the development of the integrated commercial plan for both Modern & Traditional
• Trade to impact the consumer at the point of sales linked to specific metrics.
• Enables exceptional execution.
• Supports development of activation toolkits and “how to” guides as required by project (eg: Revenue Growth Management toolkit)
• Responsible for assisting in implementing key initiatives in conjunction with the customer and commercial execution team (examples include deployment of Execution Cup, model market development, etc).
• Sources customer and commercial best practices and develop innovative.
• Ways of sharing these across the system to enable rapid deployment and scaling.
• Leads creation of Single source of truth for Customer & Commercial Leadership (C&CL) KPIs
• Leads score carding and creation of a single source of truth database for the Customer & Commercial Leadership (C&CL) KPIs (eg: volume, revenue, incidence, operating income growth, out of stock reduction, Right Execution Daily, etc).
• Serves as the liaison with Operating Unit teams to provide data and other routine inputs and ensures compliance to reporting routines.
• Develops & coordinates routines for the franchise team, working with key stakeholders. Reports status according to agreed standards / metrics.
• Leads and or supports special projects as required.

Education Requirements:

• Minimum Bachelor’s degree
• 3-4 years working experience in Customer & Commercial or other related area preferably in a multi-country/multi-bottler environment.
• Advanced computer skills-MS Office, SAP, MS Project, Excel, PowerBI, Reporting,
• Agile Methodology
• Knowledge of Nielson is an advantage

Work Focus

• The successful candidate will have had previous experience in a similar role and will combine experience in shopper and commercial as well as have a track record of success in a multi-country/multi bottler environment. Strong project management skills and a winning attitude will be pluses.

Internal and External Communication Focus

• Internal Communication:
• Operating Unit & Franchise Customer & Commercial Leadership Teams
• Operating Unit & Frontline Marketing Teams
• Strategy, Finance, Platform Services
• Bottling Partner Teams
• Suppliers