AI Systems Architect, Strategy and Automation Lead at Herbal Goodness

Position Overview

• We are seeking a highly experienced AI Automation & Strategy Lead to drive the company’s end-to-end artificial intelligence, automation, and data strategy.
• This individual will architect and implement agentic and sub-agent workflows across the organization, build AI-driven systems to improve operational efficiency and reporting, and lead adoption of AI tools and best practices company-wide.
• This role combines strategy, systems architecture, and hands-on implementation. The successful candidate will play a central role in building our internal technology capabilities and shaping the future of how Herbal Goodness operates.

Key Responsibilities
AI & Automation Strategy:

• Develop and lead the company’s AI and automation roadmap aligned with business goals.
• Identify opportunities to streamline workflows, improve decision-making, and reduce operational friction through AI.
• Drive adoption of AI tools and workflows across departments, including training and change management.
• Establish AI standards, governance frameworks, and playbooks across the organization.

Workflow Design & Implementation:

• Design and implement agentic and sub-agent workflows across key business processes.
• Build and maintain automations using platforms such as n8n, Make, Zapier, and Claude Code.
• Lead business process mapping and redesign initiatives to ensure workflows are optimized prior to automation.

AI Systems, ERP & Reporting:

• Architect and build AI-driven ERP and operational systems to support workflow automation, reporting, and analytics.
• Create dashboards and reporting systems to support executive and operational decision-making.
• Build internal dashboards and reporting pipelines using Looker Studio and related tools.

Data, Databases Tools & Analytics

• Design and manage structured databases, data environments and reporting pipelines.
• Work with tools and systems including:
  • Notion databases
  • Snowflake
  • Google BigQuery
  • Looker Studio
• Develop analytics models and forecasting tools where appropriate.

AI & Agent Infrastructure:

• Build and maintain advanced AI workflows using:
  • LangChain or LlamaIndex
  • Retrieval-Augmented Generation (RAG) pipelines
  • Vector databases such as Pinecone, Weaviate, or Supabase

Automation & Integration:

• Lead API integrations between internal and external systems.
• Implement automations using:
  • Webhooks and REST architectures
  • Python scripting for automation
  • Workflow orchestration tools

Infrastructure & Deployment:

• Support containerized and scalable deployments using Docker or similar tools.
• Evaluate infrastructure requirements for reliability and scalability of internal tools.

Governance, Security & Ethics:

• Ensure data integrity, security, and responsible use of AI.
• Implement access controls, auditability, and accountability in automated systems.

Strategic Leadership Responsibilities:

• Establish AI standards and operational playbooks across the organization.
• Evaluate vendors and select best-in-class tools and platforms.
• Build internal knowledge by training teams and enabling adoption.
• Develop and maintain a long-term data architecture strategy.

Qualifications
Required Qualifications:

• Significant experience in AI automation, workflow orchestration, or systems engineering.
• Deep expertise in API integrations and automation tools.
• Experience building production-grade automation or data systems.
• Strong knowledge of data analytics, reporting, and dashboards.
• Experience evaluating and implementing emerging AI technologies.
• Excellent problem-solving, communication, and systems-thinking skills.

Preferred Qualifications:

• Experience building AI systems, Agentic workflows, ERP, or internal operational systems.
• Experience building reporting dashboards that use Ai for data analytics and synthesis.
• Background in supply chain, manufacturing, or CPG operations is a plus.
• Experience implementing AI governance or data governance frameworks.

Key Attributes:

• Strategic thinker with strong execution capability.
• Highly organized and process-driven.
• Curious, proactive, and forward-looking.
• Strong ownership mindset and accountability.

Primary Initial Goals:

• Build agentic tools to support core workflows.
• Map and redesign key company processes.
• Develop executive dashboards and operational reporting systems.