AI Data Operations Specialist – Billing at OA Digital Media Limited

Role Summary:

Responsible for monitoring, extracting, and documenting daily billing and invoicing data from all relevant systems. Ensures accurate, timely reporting to support AI-generated insights and leadership decision-making.

Key Responsibilities:

• Monitor billing platforms (B2/Splynx, QuickBooks, Verizon ThingSpace, etc.) daily.
• Download and screenshot invoice data, payment statuses, surcharges, taxes, and adjustments.
• Track overdue accounts, failed payments, and subscription changes.
• Maintain organized, labeled Google Docs with daily billing metrics.
• Run prebuilt AI prompts to generate “yesterday vs today” billing performance summaries.
• Flag anomalies (billing errors, unusual surcharges, spikes in overdue accounts) for leadership review.

Skills & Experience:

• Experience in billing systems, invoicing, and accounts receivable processes.
• Familiarity with SaaS subscription billing models.
• Knowledge of QuickBooks, Stripe, or similar platforms.
• Strong attention to detail and accuracy.
• Basic spreadsheet skills (Google Sheets/Excel).

Requirements

• Hardware: A laptop that must have a minimum of 16GB RAM and 256GB SSD+ storage for smooth multitasking and data handling.
• Experience: Proven remote or freelance work experience, with a track record of delivering results independently.
• Internet: Though, as a backup, a Reliable high-speed internet connection
• Availability: Must be able to work U.S. business hours (CST) and meet daily reporting deadlines.

Technical Skills:

• Strong proficiency in Google Workspace (Docs, Sheets, Drive).
• Ability to take clear screenshots and store files using organized naming conventions.
• Comfort with navigating multiple SaaS platforms and web-based dashboards.
• Reporting Discipline: Must be detail-oriented and capable of documenting and labeling data for AI processing (ChatGPT) without supervision.
• Confidentiality: Must maintain strict data security and confidentiality when handling company information.
• Communication: Strong written communication skills for producing clear summaries and reports.
• Problem-Solving: Ability to troubleshoot platform access, reporting errors, and data inconsistencies quickly.
• Adaptability: Comfortable with changing priorities and ad-hoc data requests from leadership.