Agile-Scrum Master at EBS Advisory (Pty) Limited

Roles & Responsibilities Description

• Extract value from what we already have by focusing on optimizing processes within the Unit/Department in line with the value creation philosophy.  This includes individual contributions and recommendations to improve existing business project/initiative.
• Drive Innovation by identifying and taking advantage of new business opportunities, e.g., by stimulating and encouraging new business opportunities, launch of products, product/process innovation, business model innovation etc.
• Maintain leadership in the ICT/Digital industry by partnering with the Organization’s Partners to improve their processes which in turn will improve the efficiency of the Organization’s operations. 
• Enhance/expand Oragnization’s role in the larger national macro environment by participating in CSR projects and/or NGO’s, involvement in recognized professional institutions, participating in think-tank activities etc.
• Sustain the right organizational culture and behaviors by demonstrating the vital behaviors every time.

Overall Objective: Anticipates problems and proffers solutions before the problems occur by gathering and analysing data.

• Demonstrates the purpose of the Organization in response to particular situations/cases/customers
• Ensures that standards are met
• Incorporates supervisory area of work
• Time span for outcome of work/ decision to come to fruition 1 year – with milestones within year 1.
• Assist with demand delivery within budget (time and financial) and within defined quality criteria.
• Provide Demand Manager with up-to-date financial position on all projects.

• Assist in compiling project charter including projecting project scope, problem statement and goal statement.
• Establishing the required scrum ceremonies for assigned teams
• Assist with planning and organizing in line with recommended tool sets
• Work with the Product owner to define Product roadmap for the Tribes
• Coach team members in Agile frameworks and practices
• Coordinate all Scrum activities including sprints, retrospective meetings, and daily stand-ups
• Be the point of contact for external communications (e.g., from customers or stakeholders)
• Work with product owners to handle backlogs and new requests
• Remove impediments and coach the scrum team on removing impediments
• Ensure adherence to all PSCOM processes towards delivering Epics and User stories
• Resolve conflicts and issues that occur
• Help the scrum team achieve higher levels of scrum maturity
• Lead the scrum and development teams in self-organization
• Measure progress per Scrum team by identifying team velocity, story-points, estimation, and other agreed parameters
• Gather relevant status and assist in providing with up-to-date information on all active sprint deliverables (where applicable) to Agile Manager
• Track sprint activities in compliance with planning guidelines and plans
• Develop Sprint plans for all assigned scrum team
• Ensure proper maintenance of the Product backlog of the assigned scrum team with the alignment of the product owner
• Capacity and resource management skills towards managing internal capacity and resources with the Sprint delivery
• High level understanding of the telecoms enterprise architecture. 
• Schedule and track quality assurance reviews within the Scrum team and assist with formal success reviews
• Organize and facilitate meetings, sessions and workshops and document minutes of meetings, weekly reports or any other reports identified as relevant to the demands.
• Prepare and circulate status update reports including burndown chart, burn-up chart
• Track and monitor identified risks and proactively escalate risks in accordance with related escalation rules (where applicable) and procedures.

Competencies

• JIRA
• Scrum ceremonies
• Agile way of work
• Kanban
• Confluence
• Problem Solving
• Reporting
• Resource Management
• Stakeholder Relations Management
• Vendor Management
• Change Management

Education:

• First degree in any related discipline
• Fluent in English
• Certification in Scrum Master

Experience:

• 2-5years’ experience in an area of specialisation; with experience with working with others
• Experience working in a small to medium organization
• Candidates must have good use of computer and JIRA + Confluence software packages
• Experience in managing small to medium sized teams
• Strong analytical and reporting skills
• Ensures/Facilitates all scrum ceremonies - Daily Stand Ups, Sprint Planning, Sprint Review, Sprint Retrospective
• Supports & helps the Product owner to manage product backlog
• Evangelize scrum practices & principles
• Scheduling and facilitating scrum events, meetings, and decision-making processes
• Monitoring progress and performance and helping teams to make improvements
• Resolving issues that hinder the teams' work
• Ensure deliverables are up to quality standards at the end of each sprint
• Ensuring the proper use of collaborative processes and removing impediments for the scrum team
• Ensure all Scrum events are productive, effective, and timeboxed.
• Ensure the Product Backlog is the single, centralized source of work for the Team.
• Contribute to establishing the Sprint Goal; monitor Sprint Progress; resolve and remove impediments to Sprint Workflow; drive In-Progress items to Done by collaborating with the Developers.
• Manage and optimize the Workflow to improve Throughput while maintaining a sustainable pace.
• Measure, analyse, and report on Project and Team progress, including - Sprint Status, Team Velocity, Sprint Progress, Blockage Patterns, WIP, Cycle Time, Throughput metrics, Burndown Charts, Burn Up Charts.
• Help determine Project Estimates and Service Level Expectations and other forecasts of Delivery by utilizing Agile metrics and empirical methods.
• Enable change within the Team and the organization to continually drive efficiency and achievement of business goals.