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  • Posted: Sep 28, 2021
    Deadline: Not specified
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  • Catilas Resources Limited is an outsourcing and advisory services Company. Our focus is to help our clients leverage their core capabilities to optimize market opportunities.
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    Agency Banking Field Representatives

    Description

    Job Summary

    Catilas Resources Limited on behalf of our client, a leading commercial bank urgently needs the services of Agency Banking Field Representatives. The ideal candidate will be confident, target-driven, customer centric and have a proven customer support experience.

    Job Responsibilities

    • Identify and onboard viable agents/ locations for onboarding.
    • Ensure optimal performance of all agents activated.
    • Provide support on all activities related to agent onboarding, management, business development, and issue resolution.
    • Ensure optimal utilization of POS terminals and mobile app.
    • Monitor Agents performance: Transactions count against set targets
    • Conduct periodic training for agents to keep them abreast of the Bank’s pricing model, product features, new initiatives and other activities in agency banking business.
    • Ensure prompt completion of account opening/onboarding process.
    • Prompt resolution of issues and complaints by POS Agents
    • Manage Agents activities and intensity in line with set targets.
    • Ensure consistent visits to Agent location to monitor transactions as well as Agent overall welfare.
    • Ensure branding materials get to Agent locations and are properly displayed.
    • Periodic visit to Agent location to ensure proper management and use of Bank’s POS terminals deployed to Agents.

    Requirements

    • HND or B.Sc in any discipline. (Minimum of Lower Credit or Second Class Lower)
    • Candidate must not be above 28 years
    • NYSC Status: Completed
    • A minimum of 6 months to two (2) years’ sales experience preferably in a Financial Institution or any Agency Supported Institution.
    • Experience in customer service.
    • Ability to self-motivate and manage self.
    • Excellent communication and interpersonal skills.
    • Good organizational and I.T. skills.
    • Customer orientation and ability to adapt/respond to different types of characters.

    Method of Application

    Interested and qualified? Go to Catilas Resources Limited on apply.workable.com to apply

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

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