Aftersales Manager – Gas & Diesel Generators at Mikano

About the Role:

• We are seeking an experienced Aftersales Manager to lead and manage service operations for gas and diesel generators. The ideal candidate will have strong technical expertise, project management skills, and the ability to liaise effectively with both OEMs and clients to ensure optimal solutions.

Key Responsibilities

• Manage service operations for gas and diesel generators, including factory and on-site commissioning of gas generators.
• Serve as a certified MTU Engine Commissioning Engineer.
• Communicate and negotiate effectively with OEMs.
• Apply strong techno-commercial skills to provide clients with the best solutions and secure buy-in.
• Resolve escalated technical problems promptly.
• Prepare BOQs, pricing, designs, and oversee project management activities.
• Create AutoCAD site designs and ensure all site requirements are met.
• Analyze and recommend the best designs and engine selections for projects.
• Develop spare parts stock replenishment plans as per OEM recommendations.
• Prepare and process warranty claims with OEMs.
• Identify improvement opportunities by standardizing workflows and increasing efficiency.

Requirements

• Education: Degree in Mechanical Engineering.
• Certification: Valid MTU Engine Commissioning Engineer Certification, candidates without this will NOT be considered.
• Experience: Minimum 10 years in service operations for gas/diesel generators.
• Skills: Microsoft Project, SolidWorks, AutoCAD, MS Office, DiaSys.
• Languages: Fluent in English (mandatory).
• Other: Strong project management, problem-solving, and negotiation skills.