Africa Officer at Navitas

This role will support the University's international profile across Africa by supporting recruitment activities, attending key exhibitions,

• About the role supporting educational agents, and strengthening partnerships with international stakeholders. As part of the University of Portsmouth Global team, this role will play a key role in promoting the University of Portsmouth's London campus and attracting high-quality international students.
• Working closely with the Regional Head (Africa) to engage stakeholders throughout the student journey, ensuring a seamless and impactful recruitment experience.

Responsibilities:
Recruitment

• Plan and deliver high-impact recruitment activities, including exhibitions and institutional visits, in collaboration with academic teams.
• Counsel prospective students across schools, colleges, universities, and agent networks, ensuring strong follow-through and conversion.
• Manage regional budgets with a focus on maximizing ROI.
• Partner with Global Admissions to ensure efficient processing and exceptional applicant experience.
• Deliver and support targeted conversion activity across African markets, working with agents, overseas offices, academic teams and admissions colleagues to progress enquiries and applications through to enrolment, ensuring a high quality applicant experience and contributing to agreed recruitment targets.

Networking

• Build and strengthen relationships with agents and partner institutions.
• Collaborate with faculties and Admissions Tutors to ensure seamless communication with applicants and agents.
• Support student experience through induction, events, and engagement initiatives.
• Provide responsive support to agents, including urgent queries, to uphold service excellence.

Marketing

• Contribute to regional marketing strategies alongside senior stakeholders.
• Evaluate and report on recruitment activities and campaign effectiveness.
• Coordinate targeted outreach initiatives with local institutions.
• Collaborate with Global Marketing and Alumni teams to enhance webinars, events, and conversion efforts.

Continuous Improvement

• Champion a collaborative, high-performance culture focused on service excellence and professional

Key Requirements

• Experience working in diverse cultural environments, with strong cross-cultural awareness.
• Background in education, ideally within international student recruitment.
• Familiarity with CRM systems (e.g. Salesforce, SITS) and student lifecycle management.
• Understanding of international higher education markets, with experience in marketing, sales, or student engagement (overseas exposure preferred).
• Strong interpersonal, cross-cultural communication, and stakeholder management skills.
• Excellent presentation and influencing abilities with a customer-focused approach.
• Target-driven, self-motivated, and confident working independently.
• Highly organized with attention to detail; proficient in MS Office, digital tools, and decision-making (additional language skills are a plus).

Qualifications

• Bachelor's degree (or equivalent).
• Marketing qualification (e.g., CIM) is an advantage.

Other Requirements

• High cultural awareness and professionalism.
• Willingness to travel and work flexible hours.
• Strong commercial awareness and resilience.