Advancement Officer at Lagos Business School

Purpose of Position

The primary accountability of this position is to implement fundraising strategies to raise funds from individuals, the private, and voluntary/non-profit sectors.

Essential Duties / Key Job Roles and Responsibilities

Include but are not limited to the following:

• To obtain raw contact details data from School and events, e.g., Alumni events, breakfast club, seminars, etc
• Attend School events to obtain donations to LBS from attendees
• Segment and document the raw contact details obtained.
• Research (through the internet, Alumni, and MBA) documented contact details and built prospective donors’ profiles (i.e., ‘know your customer initiative).
• Create a prospective donor list and submit the list for approval.
• Create and obtain approval of call/visit script for contacting prospective donors.
• To make and receive courteous calls and visit prospective donors from the created and approved prospective donors list to obtain support (donations) for LBS (using approved call/visit scripts).
• Document all call/visit/event information (The name, Phone number, feedback) in a call/visit/event report in the format prescribed.
• Follow up on the feedback from the call/visit/event report to the point where LBS receives the intended support or donation from the donor/prospect.
• Execute process flow steps from receipt of donation to conclusion
• Submit a daily progress report (in the format: prescribed) giving details of follow-up on feedback received and stating actions planned/recommended and delivery dates.
• To meet/achieve Call center Target/Budget/Deliverables and other departmental objectives.
• Respond to prospective donors’ complaints and inquiries.
• Provide prospective donors and donors with reliable information.
• Initiate, maintain and regularly update the accuracy of prospective donors and donor information on the database.
• Document all department account transactions using the process flow schedule.
• Use approved scripts from the approved scripts folder for the email, thank you letters, solicitation, sponsorship, etc.
• Report, record, and file all departmental documents and events.

Key Performance Indicators:

• Timely preparedness (meeting deadlines)
• Success of critical School development & fundraising events
• Number of Corporate entities that partner with the School.
• Number of development activities going on in the School.
• Initiatives introduced to enhance School development & fundraising activities.
• Feedback from internal & external customers

Educational Qualification

• Minimum of First Degree or its equivalent in any field.

Experience:

• Minimum of five years experience working in a corporate and profit-oriented organization, e.g., banks.

Competencies Required for the Role

• Budgeting
• Data gathering
• Initiative
• Networking skills
• Result Oriented
• Attention to details
• Meeting Management
• Customer service
• Planning & organizational skills
• General management/ administrative skills
• Proficiency in the use of computers
• Fundraising skills
• Interpersonal skills
• Relationship Management