Admission Counsellor at Craydel

About the Role

Craydel is seeking an Admissions counsellor to counsel learners and professionals. You will provides information about higher education and advice students on admission requirements. You will work closely with other members of the admissions team and with counselors to ensure an efficient and fair application process for all applicants.

Duties and Responsibilities

• Provides information about higher education generally.
• Advises students and provides substantive information on admissions requirements, school and/or college programs and curriculum, financial aid (as and when applicable), housing, and career opportunities
• Determines when it is appropriate to escalate issues to experienced level staff when presented with more complex applications
• Responds to inquiries from prospective students, applicants, parents or counselors regarding entrance requirements, application procedures, financial aid availability, housing alternatives, etc.
• Provides administrative support for the office and the admissions leadership team.

Key skills & Qualifications

• 3+ years knowledge and experience working with a diverse student population
• If the candidate also has experience in the field of sales, tele sales in his/her overall experience
• Bachelor's degree in related area and/or equivalent experience/training.
• Computer skills in MS Windows, the internet, browsers and search engines, email, word processing, data entry, and CRM.
• Should have basic communication skills in English 
• Should have worked with targets and objectives in previous organizations.