Administrator Officer at Sterling Health HMO

Job Details

• Manage office supplies and equipment, ordering new supplies as needed.
• Maintain and organize patient files and medical records electronically and/or in paper format, ensuring confidentiality.
• Process new member applications, update beneficiary information, and manage insurance policy changes.
• Assist with customer inquiries by phone, email, and in person, providing accurate and timely information on insurance plans, claims processing, and benefits.
• Prepare reports on administrative tasks, claims data, and other relevant metrics.
• Schedule appointments for doctors and specialists within our network.