Administrative Officer at Creatrix Empire

Job Description

• Review status reports
• Provide support where necessary
• Support operations as required
• Ensure clear understanding of end-to-end business processes
• Attend to customer querries
• Action customer querries and/or forward as necessary
• Manage complaints
• Onboard new staff
• Ensure staff have relevant equipment to perform their roles
• Ensure database of staff information is up to date (incuding contact details and bank account details)
• Keep leave and absence records up to date
• Understand and action health and safety as required
• Arrange and coordinate staff training as required
• Ensure all procurement requirements are documented and approved
• Negotiate best price
• Ensure all vendor contact details are up to date
• Liaise with vendors
• Ensure diary of CEOs are coordinated
• Ensure availability of all staff and whereabouts is known
• Ensure social media campaigns are up to date (by 3rd parties)
• Send out regular notifications to whatsapp list
• Send out mailchimp email campaigns as designed by 3rd party
• Respond to enquiries from social media platforms
• Ensure office is kept to the highest presentable condition
• Procure office cleaning products
• Procure office stationery
• Liaise with caretaker and landlord as is necessary
• Liaise with artisans as is necessary for office repairs
• Ad hoc research into potential business areas
• Site visits to potential retail/business outlets
• Market research
• Desk based internet research
• All receipts to be scanned and electronically filed
• All invoices to be matched against receipts bank transfers
• Finance spreadsheet/s to be kept up to date
• Weekly expenditure report to be prepared on dolibar

Required Attitude

• Honest and trustworthy
• Able to manage confidentiality
• Smart and well presented
• Quick learner
• A good Listener
• Prompt
• Good manners
• Sensitive
• Good management of time
• Use initiative
• Able to work autonomously
• Understands the brief and the activities required to realise the required outcome
• Has a desire to understand the requirement
• Flexible in approach to working
• Able to travel as required
• Confident
• Able to liaise with stakeholders
• Able to negotiate
• Attention to detail
• Able to multitask
• Candidates must live within the lekki ajah axis.