Administrative Officer at Community Trust Network

Job Description
As an office administrator, the effective and efficient running of the office including dealing with queries either in person, telephone or email remains a core part of your daily duties. Other duties we will expect you to perform include but not limited to:

• Create and maintain a database of all enquiries ensuring that all enquiries are attended to and directed to the right department
• Maintaining a cordial relationship with other staff
• Maintaining a positive and professional relationship with our clients
• Staff information are kept up to date and holidays are correctly calculated
• You will support sales and marketing efforts of the company and its customers in a professional capacity, including through telephone, face to face, online and other appropriate channels.
• Assist with the processing of admission for students
• You will be expected to research on organisations that use our services including individuals and share this information with the manager to enable the development of the organisation.
• You will maintain regular contact with all new and existing customers of the organisation and suggest solutions or our new products to them
• Work with the manager to ensure that the organisation and the individual staff are meeting their targets
• Ensure that the general cleanliness of the office is maintained
• Ensure that you contribute to promoting the positive image of the organization
• Attend any training that is deem fit for your position by your manager
• Take on any responsibilities asked by the manager as long as it is within reasonable demand
• Submit a weekly target to the manager by Monday of the week
• Arrange, organize, and coordinate meeting
• Assists in planning and arranging events like the monthly webinars and other events by the organisation.

Requirements

• Candidates should possess an OND / HND / B.Sc Degree with 1 - 5 years relevant work experience.

Required Skills:

• Good knowledge of Ms packages like MS word, excel and PowerPoint
• Excellent customer service skills including telephone skills
• Previous experience of administrative duties will be an advantage.