Administrative Manager at Center for Advanced Specialty Surgery

About the role

• We are looking for a full-time, experienced and qualified Administrative Manager to join our reputable team of professionals to oversee day-to-day operations of the practice. This role will be responsible for office, administrative and business operations.
• The ideal candidate is one who is knowledgeable, detail oriented, a good problem solver and able to provide a high level of professionalism under pressure; communicates excellently and is kind and compassionate.
• The successful candidate will report to the Clinical and Medical Directors to ensure proper business operations.

Your Primary Responsibilities

Administrative

• Oversee day-to-day operations of the office and administrative staff.
• Develop/review, and and support the improvement of administrative systems, office policies, and procedures.
• Manage contractual obligations and compliance with government, including government compliance within HEFAMAA and other regulators and stay up to date on policy changes.
• Ensure proper inventory of medical supplies and proper equipment maintenance
• Ensure smooth and accurate maintenance of patient and staff records.
• Work with the accounting and management teams to set budgets, monitor spending, and other expenses.
• Keep abreast of new or required IT software and hardware products/systems, and monitor updates to current systems and ensure adequate staff training on them
• Oversee special projects and track departmental progress of company objectives.
• Plan, schedule, and promote office events, including meetings, conferences, orientations, and training sessions.
• Create presentations and other management-level reports.

Marketing

• Work closely with the leadership to develop marketing plans and co-ordinate Revenue Generation, billing and collection policies for patient accounts
• Manage healthcare partnerships and insurance company networks.
• Conduct market research to help define industry trends, competitor analyses, and marketing data, to improve CASS marketing strategy and campaigns.
• Promote CASS brand awareness
• Support all team marketing and public relations efforts and activities, including optimization, advertising, social media and/or direct marketing

Required experience and qualifications

• A bachelor degree or its equivalent.
• Five years of experience in office administration
• Knowledge/experience working in a healthcare environment or medical practice gives one an advantage.
• Marketing knowledge (digital and traditional) in a corporate, or agency environment is an added advantage
• Excellent organizational and time-management skills.
• A great team player with excellent written and verbal communication skills
• Detail oriented and able to maintain meticulous records
• Ability to prioritize and make decisions with sound judgement
• Excellent computer skills (Microsoft Office or G-Suite, relevant software(s).

Company benefits

• Competitive Pay
• Healthcare coverage
• Paid vacation days
• Work with a team of highly trained international doctors
• Career advancement opportunities
• Located in the heart of town